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4.1.3.2 to 4.1.4 problem


Wei Ting Lee
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Just now, Marc S said:

What issue is it that you are experiencing with the editor?

editordead.png

Editor doesn't load anywhere.

I first noticed it in AdminCP when turning my community offline (prior to manually upgrading - I always put up a maintenance message) and then when turning it back on again.

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Just now, Louis C said:

editordead.png

Editor doesn't load anywhere.

I first noticed it in AdminCP when turning my community offline (prior to manually upgrading - I always put up a maintenance message) and then when turning it back on again.

This would usually be files that are missing, so I would first of all try reuploading all the files again. Once you have done that, run the support tool by visiting System>Support>Support and clicking "Something isnt working correctly". Follow that wizard through.

If you are still having the same problem after this, please submit a ticket and we can take a look at this for you.

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Awkward... I was going through that Support thing and following the steps and it gets to the point about submitting a ticket AND THE EDITOR DOESN'T LOAD LOL :lol:

933837 submitted now :)

Nevermind, it was a browser cache issue.

Edited by Louis C
Added nevermind
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