Technical Problems
Run into an issue and need help from the Invision Community Team?
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Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,920 topics in this forum
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Lately I've seen this happen where sometimes I'll type an answer, click "Submit Reply" and the "Submit Reply" button is dimmed to indicate I've clicked it, yet the post doesn't seem to be added (the text entry box stays open). If I refresh the page then I realize that the post had been added. When this happens, I can tell it's happening to others as well because they must click "Submit Reply" again, resulting in double or triple posts.
Last reply by David N., -
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- 1 follower
- 1 reply
- 424 views
All my users who are not part of the Administrators group are blocked from accessing content and shown a message requiring them to subscribe. I don't control subscriptions in the community, however. There should be no requirement for a subscription within Invision. All my controls are done through what groups a user is a part of, and they are included in the groups when I add them to the community.
Last reply by Marc, -
- 1 follower
- 4 replies
- 594 views
Since yesterday, the newer topics on my forum show 0 views??
Last reply by Marc, -
- 2 followers
- 9 replies
- 883 views
My site suddenly white screened this morning. We do have siteground setting set to automatically upgrade php versions. When I checked it was set to: 7.4.29 So I rolled back to 7.3.33 and the site came back online. I tested these versions PHP8.1.6 and PHP8.0.19 and both these white screened as well. So the only version working I can choose from is 7.3.33 However I get a warning saying "We recommend that you do NOT use a PHP version 7.3 or below, as these PHP versions are out of active support and their use will soon be discontinued on our servers." Please advise on what we need to do to get a newer version of PHP that does not cause a wh…
Last reply by Marc, -
- 2 followers
- 4 replies
- 635 views
Hi I need to delete an old page and I need to make a redirect 301 to a External page in diferent domain. It is possible to make it in cloud IPS? I need to make: redirect 301 /test/ https://newdomain.com/test Thanks a lot!
Last reply by Lindor, -
- 1 follower
- 5 replies
- 669 views
Im trying to get Google Search Console set up but having issues with the TEXT records in the DNS configuration. Google search console is telling me to verify domain ownership via DNS record but when I enter the TEXT record into Domain.com ive waited 26 hours and it still isnt verified. any help?
Last reply by Marc, -
- 1 follower
- 5 replies
- 718 views
Hello, When I first tried to upgrade the board, the Auto Update failed. After manually downloading the update and uploading it I'm now getting the following errror: It then gives me a list of files to change the permissions, the promblem is I'm not sure what permissions I should be using to get it to work. I'm with Godaddy, as anyone else had this issue before and how did they resolve it?
Last reply by Marc, -
- 1 reply
- 563 views
I want to change a special members group (1400 members) , into normal members and the task wont run automatically. does it work as a cron job? how to make it run?
Last reply by Jim M, -
- 2 followers
- 30 replies
- 1.5k views
Hello, I have a problem with the registration email. When someone registers, they are asked to confirm their email, if they click the link, they are redirected back to the "Please confirm your email address" page. If I remove the red part from the link, it works. Is there any way to fix this? https://domain.tld/index.php?app=core&module=system&controller=redirect&url=https://domain.tdl/index.php?app=core%26module=system%26controller=register%26do=validate%26vid=76015da2b5d39018bd618a73821ce0db%26mid=12&key=6a382cf3020360b4bc93ebecb511edba64217a407cf97e03526b5ad1f5531655&email=1&type=registration_validate
Last reply by Jim M, -
- 1 follower
- 7 replies
- 1.7k views
Hi there, my maintenance task cron job is failing. When I try to run it manually on the CLI I get the following error: # /usr/bin/php -d memory_limit=-1 -d max_execution_time=0 /var/www/html/applications/core/interface/task/task.php 710eec566b32f52cd33c9dfcd1824fdc PHP Fatal error: Uncaught Error: Call to undefined function IPS\mb_internal_encoding() in /var/www/html/init.php:556 Stack trace: #0 /var/www/html/init.php(1583): IPS\IPS::init() #1 /var/www/html/applications/core/interface/task/task.php(29): require_once('...') #2 {main} thrown in /var/www/html/init.php on line 556 I recently switched servers from an on-prem hardware solution to AWS instances. Everyth…
Last reply by jwdenzel, -
- 2 followers
- 10 replies
- 822 views
Just FYI: I have opened this old archived topic in my browser https://invisioncommunity.com/forums/topic/292909-ipboard-3-is-crashing-using-ie-8/#comment-1855706 Suddenly I get a notification that a new answer has been added to this topic. After refresh I see the "answer": After another refresh the answer disappear, but after a while a get another notification that a new reply is added. It is the same.
Last reply by Stuart Silvester, -
- 1 follower
- 1 reply
- 817 views
Says invalid currency but USD is supported. Wondering if anyone else having this issue with Alipay all other payments work and Alipay is enabled in stripe. Stripe support said it was an error with integration.
Last reply by Marc, -
- 1 follower
- 7 replies
- 1k views
Hello,I have a problem with the notifications in my forum.If I press the bell at the top, the following error message appears: Error: Call to undefined method IPS\core\Messenger\Message::reactionType() (0) #0 /var/www/vhosts/XXX.de/httpdocs/system/Notification/Inline.php(239): IPS\core\extensions\core\Notifications\_MyStuff->parse_new_likes() #1 /var/www/vhosts/XXX.de/httpdocs/system/Notification/Table.php(108): IPS\Notification\_Inline->getData() #2 /var/www/vhosts/XXX.de/httpdocs/applications/core/modules/front/system/notifications.php(57): IPS\Notification\_Table->getRows() #3 /var/www/vhosts/XXX.de/httpdocs/system/Dispatcher/Controller.php(101): IPS\cor…
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 373 views
We're undergoing a bit of a spam attack at the moment, lots and lots of registrations from the same 2 or 3 domains and they're all bouncing. We use Sendgrid for our email on their free tier and this current problem has tipped us over our free tier usage limit which is a pain. Normally we get 5 or 6 new registration attempts a day but for the past 3 or 4 days it's been approaching 100, which is our limit for emails. Given the low numbers it's probably someone trying manually all day but it would be nice to ban those domains they are trying to use.
Last reply by Marc, -
- 1 follower
- 3 replies
- 687 views
Hi, I see here in this forum as whom browsing this section, how this be done, is it possible to share this? Thanks.
Last reply by Marc, -
- 2 followers
- 8 replies
- 876 views
Hello, I wanted to upgrade to last version my ipb forum unfortunately in the step 7 on the script i got this message "1060": Duplicate column name 'prompt' Can you help me to fix this please ?
Last reply by Marc, -
- 3 replies
- 760 views
I forgot where I can change the site logo, I though it was in the advance configuration under setting but now is gone, help!
Last reply by Randy Calvert, -
- 1 follower
- 5 replies
- 558 views
Hi, I have iframe code insert in a club page, right now the Edit page button is blocked by the iframe element that don't let me delete or modify the page, how can I block the iframe load to access the button? I want to delete it.... it should be a bug because that button shouldnt behind that element
Last reply by Jim M, -
- 2 followers
- 4 replies
- 713 views
Good day folks, something I have been trying to figure out is, when I click on an RSS Feed for a forum or any area in my community, I get presented with this error. For example, if you'd like to try it out, just go to this forum for starters: https://thepatriotwoodworker.com/forums/forum/27-general-woodworking/ Then scroll down and choose the RSS Feed for the forum, and see what you are presented with. Any help is greatly appreciated!
Last reply by Marc, -
Hey IPS Team, I ran into a bug in reagards to the "Allow HTML" functionallity. Steps to reproduce: place an image tag within the source code editor like this: <img src="123.jpg"> if 123.jpg is not a full URL but a relative one like "/uploads/monthly_2020_01/xyz.jpg" the (fully working!) image tag gets replaced by a <span> upon submitting the form This also happens with (fully functional) base64 encoded images pasted directly into the html source code editor <img src="data:image/png;base64, iVBORw0KGgoAAAANSUhEUgAAAAUAAAAFCAYAAACNbyblAAAAHElEQVQI12P4//8/w38GIAXDIBKE0DHxgljNBAAO9TXL0Y4OHwAAAABJRU5ErkJggg==" al…
Last reply by DReffects2, -
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- 1 follower
- 6 replies
- 672 views
Hello, I have a problem with the group promotions, if I create a rule which should push banned users to a group Banned and I create a rule which should push Unbanned users from the group Banned to Member, but it creates a loop. Rule #1: Filters users who are "Banned" and are in the "Member" group and pushes them to the "Banned" group. Rule#2: Filters users who are "not banned" and are in the group " Banned" and pushes them back to the group "Member". What am I doing wrong here?
Last reply by Marc, -
- 3 followers
- 3 replies
- 1.8k views
I have a question as to what this exactly means: Refused: The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first. As I am unsure what the information means exactly but looks like it is something to do with the invoice itself / integration. I am only completely guessing here, but is may be something to do with 2FA payments? I appreciate your help in advance.
Last reply by Stuart Silvester, -
- 2 followers
- 21 replies
- 1.2k views
We have had our hosting provider increase php file upload limit to 5gb We have just tried to upload a 2gb zip file to the downloads section and get this error: Sorry, an unknown server error occurred when uploading this file. (Error code: -200)
Last reply by Stuart Silvester, -
- 1 follower
- 1 reply
- 328 views
I am on super 65 plan, its an old plan almost from a year ago, I am wondering what is going to happen when I get 65 active users and am forced to upgrade will I still be on the old plans or will I be forced on the new plans?
Last reply by Marc, -
- 2 followers
- 4 replies
- 663 views
i am running into an issue where when my members go to a specific page to see an item purchased they come across an issue as follows backtrace i have cleared cache but it hasn't seem to affect anything. url: https://www.delusional.cc/clients/purchases/
Last reply by Marc,
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