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Holiday Closure, Support Availability Notice

Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 17.6k posts
    Jim M
    Trying to edit a page
    Jim M,

  1. Store Name Issue

    FateShop,
    • 4 replies
    • 955 views
    Marc
    Marc

  2. Cloud Site Down

    Bill Edwards,
    • 5 replies
    • 739 views
    Marc
    Marc

  3. Still having problems

    Andrew Karpinski,
    • 5 replies
    • 715 views
    Marc
    Marc

  4. Error accessing Unread Content

    Writerguysd,
    • 2 replies
    • 465 views
    Marc
    Marc

  5. Activity errors

    Chad Runyon,
    • 4 replies
    • 663 views
    Chad Runyon
    Chad Runyon

  6. Error when editing profile - see attached

    Steven Moskowitz,
    • 2 replies
    • 465 views
    Jim M
    Jim M

  7. Error when applying the latest update.

    Lewis Holleman,
    • 14 replies
    • 1.4k views
    Jim M
    Jim M

  8. Are Servers Down?

    Vegan Gaymer,
    • 5 replies
    • 932 views
    Jim M
    Jim M

  9. member unable to log in or change password

    OptimusBain,
    • 5 replies
    • 683 views
    Marc
    Marc

  10. Attach sound files

    Lesley Spellman,
    • 1 reply
    • 580 views
    Marc
    Marc

  11. Reaction emojis not showing up (since I added new ones)

    LIVIO,
    • 5 replies
    • 442 views
    Marc
    Marc

  12. error creating new category in downloads

    Unlucky,
    • 6 replies
    • 587 views
    Unlucky
    Unlucky

  13. Getting 403 error on main page

    Ant Media,
    • 8 replies
    • 862 views
    Marc
    Marc

  14. Maintenance Tasks Not Running

    Prince of Hell,
    • 2 replies
    • 668 views
    Marc
    Marc

  15. Poll disappeared upon merge?

    Dextro Energy,
    • 4 replies
    • 803 views
    Marc
    Marc

  16. User hovercard can be inserted at the bottom of the page

    Colonel_mortis,
    • 1 reply
    • 659 views
    Marc
    Marc

  17. Typo on Gamify Page

    The Dark Wizard,
    • 1 reply
    • 606 views
    Marc
    Marc

  18. 4.7.0 - User names with two characters

    angle4cor,
    • 2 replies
    • 672 views
    angle4cor
    angle4cor

  19. Getting an error when converting Invision Community 4.7.0

    angle4cor,
    • 2 replies
    • 712 views
    angle4cor
    angle4cor

  20. Upgrade fail

    kstan,
    • 9 replies
    • 683 views
    kstan
    kstan

  21. Disable function PHP?

    hackinOS,
    • 4 replies
    • 779 views
    hackinOS
    hackinOS

  22. Database Records Backup "Cloud hosting"

    fantasystar,
    • 2 replies
    • 795 views
    fantasystar
    fantasystar

  23. How to add tags to gallery images

    TracyIsland,
    • 6 replies
    • 722 views
    TracyIsland
    TracyIsland

  24. Email alert for a new member registration

    Trevor Carey,
    • 1 reply
    • 651 views
    Hisashi
    Hisashi

  25. Signature not showing for Guest?

    hackinOS,
    • 2 replies
    • 547 views
    hackinOS
    hackinOS