Ant Media Posted June 29, 2022 Share Posted June 29, 2022 Semrush returns 403, no issues when I visit the platform. Here is the fix as per Semrush. Can someone check? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted June 29, 2022 Share Posted June 29, 2022 Im not familiar with that tool myself, however if youa re havign no issues with the site itself, could you please clarify what this is for? Also, please check this is available for guests Link to comment Share on other sites More sharing options...
Randy Calvert Posted June 29, 2022 Share Posted June 29, 2022 Semrush is an automated SEO scanning tool. It tries to run scans against a page to make SEO recommendations. A 403 error is a forbidden error. This means the server (or firewall) blocked the request. Is this a self hosted or cloud hosted site? If self hosted, you need to check your hosting provider or look at your WAF to see why the request was blocked. If cloud hosted, it’s possible IPS’s automated bot protection is blocking it as it may be seeing it as malicious with the way it’s scanning your site. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted June 29, 2022 Share Posted June 29, 2022 12 minutes ago, Randy Calvert said: Semrush is an automated SEO scanning tool. It tries to run scans against a page to make SEO recommendations Sorry, I should have phrased that better. I know what it is, just not familiar with its use 😄 Link to comment Share on other sites More sharing options...
Randy Calvert Posted June 29, 2022 Share Posted June 29, 2022 (edited) 5 minutes ago, Marc Stridgen said: Sorry, I should have phrased that better. I know what it is, just not familiar with its use 😄 No problem. I’m mobile so I’m not typing as much as I normally might. (Flying from DC to Miami so killing time on the plane but only via mobile instead of my laptop.) I’ve actually run the tool, and had it blocked by Cloudflare. In order to scan the site, I had to disable the bot protection while the scan was done and then re-enable. Edited June 29, 2022 by Randy Calvert Link to comment Share on other sites More sharing options...
Ant Media Posted June 29, 2022 Author Share Posted June 29, 2022 19 minutes ago, Randy Calvert said: Semrush is an automated SEO scanning tool. It tries to run scans against a page to make SEO recommendations. A 403 error is a forbidden error. This means the server (or firewall) blocked the request. Is this a self hosted or cloud hosted site? If self hosted, you need to check your hosting provider or look at your WAF to see why the request was blocked. If cloud hosted, it’s possible IPS’s automated bot protection is blocking it as it may be seeing it as malicious with the way it’s scanning your site. This is a cloud hosted site (hosted by invision). I have no issues, but only semrush does. Link to comment Share on other sites More sharing options...
Jim M Posted June 29, 2022 Share Posted June 29, 2022 1 minute ago, Ant Media said: This is a cloud hosted site (hosted by invision). I have no issues, but only semrush does. I would recommend checking to ensure that these items are available to Guests. A 403 is a permissions error so if it is just these few URLs, it could simply be Guests don't have access to view them. Link to comment Share on other sites More sharing options...
Ant Media Posted July 18, 2022 Author Share Posted July 18, 2022 On 6/29/2022 at 7:12 PM, Jim M said: I would recommend checking to ensure that these items are available to Guests. A 403 is a permissions error so if it is just these few URLs, it could simply be Guests don't have access to view them. All documents are available publicly to all guest users. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 18, 2022 Share Posted July 18, 2022 My suspicion here is that its running a hige number of requests on your site, and being blocked as a result. If they can provide the full page that is being seen when the 403 is produced, I can likely confirm that will be the case Link to comment Share on other sites More sharing options...
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