kstan Posted July 17, 2022 Share Posted July 17, 2022 I just changed the url of my community. Everything seemed to be working, including my admin area. Now I'm trying to upgrade to the latest version, but after a couple of steps I get this message: Quote This site can’t be reached The webpage at https://***/?app=core&module=system&controller=upgrade might be temporarily down or it may have moved permanently to a new web address. ERR_FAILED I tried clearing the cache, but that doesn't seem to work either. What to do? PS, The community itself was also working, but now only shows an "upgrade in process" message. Link to comment Share on other sites More sharing options...
Jim M Posted July 17, 2022 Share Posted July 17, 2022 Please try again to go to /admin/upgrade . If you have a custom directory name for the ACP, please swap /admin with that. Link to comment Share on other sites More sharing options...
kstan Posted July 17, 2022 Author Share Posted July 17, 2022 Thanks for your response. When I do as suggested, it asks me to log in again. When I do that, I get the same error message. Link to comment Share on other sites More sharing options...
Jim M Posted July 17, 2022 Share Posted July 17, 2022 Please clear your browser cache and disable CloudFlare. I have seen this error come from CloudFlare sometimes. Link to comment Share on other sites More sharing options...
kstan Posted July 17, 2022 Author Share Posted July 17, 2022 This is giving me all sorts of new problems with my certificate, license key, posts not showing up from the last month, etc. It's a mess. I will have to contact my host to figure out the certificate issue before I can fix the upgrade problem, unless someone has a different suggestion? Link to comment Share on other sites More sharing options...
Jim M Posted July 17, 2022 Share Posted July 17, 2022 20 minutes ago, ksa_merged said: This is giving me all sorts of new problems with my certificate, license key, posts not showing up from the last month, etc. It's a mess. I will have to contact my host to figure out the certificate issue before I can fix the upgrade problem, unless someone has a different suggestion? If you do not have a certificate (or it's expired) on the server and only use CloudFlare's and you disabled CloudFlare, you will indeed have that issue. Link to comment Share on other sites More sharing options...
kstan Posted July 17, 2022 Author Share Posted July 17, 2022 It's extremely weird what exactly is happening, but until I figure that out with my hosting company, is there any way I can abort the upgrade so that my visitors can access the forum again and don't get the "upgrade in process" message. Link to comment Share on other sites More sharing options...
Jim M Posted July 17, 2022 Share Posted July 17, 2022 22 minutes ago, ksa_merged said: It's extremely weird what exactly is happening, but until I figure that out with my hosting company, is there any way I can abort the upgrade so that my visitors can access the forum again and don't get the "upgrade in process" message. You would need to complete the upgrade or restore files. I’m afraid, there is no other way. kstan 1 Link to comment Share on other sites More sharing options...
kstan Posted July 17, 2022 Author Share Posted July 17, 2022 Well, I have now paused Cloudflare. Cloudflare is still handling DNS, but traffic doesn't go through Cloudflare, and I still get the same error message. Link to comment Share on other sites More sharing options...
Solution kstan Posted July 17, 2022 Author Solution Share Posted July 17, 2022 I deleted a cookie and voila, I was back in business. It then asked me to add a line to my constants.php, and after doing that, the rest worked smoothly. Thank you for your help. SeNioR- and Marc Stridgen 2 Link to comment Share on other sites More sharing options...
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