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Emediate

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Posts posted by Emediate

  1. 15 hours ago, Marc Stridgen said:

    This being the case, it looks like PHP8 is having issues with opening items in that folder. Check permissions on that. For example it may be its running suPHP where before it wasnt. Only your host can confirm this.

    Spoke to hosts about this.

    Quote

    We do run suPHP on your server but all PHP versions use it so the software has the same access as it did on the previous PHP version.

    I can see that files have been written to the datastore folder as recent as 3 minutes ago so the software definitely can write to the datastore folder.

    I can't think of any reason why that error would be generated if that file did exist. I did have a quick look for that exact file and it doesn't exist but I'm not sure if that's because the software deleted it.

    Clearing cache doesn't solve it, and the errors are anywhere between every 15 and 60 mins.

  2. 53 minutes ago, Marc Stridgen said:

    Go to Support in the admin CP and click to clear cache. That will empty the datastore folder, so if there are issues in there, it should stop happening. It does look to be an issue with a specific file in there

    Did this, but the same error returns again.

  3. We finally updated to PHP8 and latest Invision this week after delays with app/plugin updates.

    We have a repeating error showing up in the System Logs, and despite wanting to get to the bottom of it, it also made curious on how Support and other knowledgable Invision admins decipher what's going on from System Logs. Can anyone give me some basic guidance on what to make of this, and what to look for when looking at System Logs please?

    Quote

    The log entry was triggered by a guest (Guests)

    Quote

    Error: Failed opening required '/home/stereoglobal/public_html/forums/datastore/widget_activeUsers_uyk4g99lq_37a49db4f1b3f9f667205f1c460f38c0.462e267699.php' (include_path='.:/opt/cpanel/ea-php80/root/usr/share/pear') (0)
    #0 /home/stereoglobal/public_html/forums/system/Data/Store/FileSystem.php(178): IPS\Data\Store\_FileSystem->get('widget_activeUs...')
    #1 /home/stereoglobal/public_html/forums/system/Data/AbstractData.php(126): IPS\Data\Store\_FileSystem->exists('widget_activeUs...')
    #2 /home/stereoglobal/public_html/forums/system/Data/Store.php(303): IPS\Data\_AbstractData->__isset('widget_activeUs...')
    #3 /home/stereoglobal/public_html/forums/system/Widget/Widget.php(904): IPS\Data\_Store->__isset('widget_activeUs...')
    #4 /home/stereoglobal/public_html/forums/system/Theme/Theme.php(885) : eval()'d code(18944): IPS\_Widget->__toString()
    #5 /home/stereoglobal/public_html/forums/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->widgetContainer('footer', 'horizontal')
    #6 /home/stereoglobal/public_html/forums/system/Theme/Theme.php(885) : eval()'d code(6835): IPS\Theme\_SandboxedTemplate->__call('widgetContainer', Array)
    #7 /home/stereoglobal/public_html/forums/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->globalTemplate('taming treble -...', '\n\n\n<div class="...', Array)
    #8 /home/stereoglobal/public_html/forums/system/Dispatcher/Dispatcher.php(173): IPS\Theme\_SandboxedTemplate->__call('globalTemplate', Array)
    #9 /home/stereoglobal/public_html/forums/system/Dispatcher/Standard.php(113): IPS\_Dispatcher->finish()
    #10 /home/stereoglobal/public_html/forums/system/Dispatcher/Front.php(558): IPS\Dispatcher\_Standard->finish()
    #11 /home/stereoglobal/public_html/forums/system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\_Front->finish()
    #12 /home/stereoglobal/public_html/forums/index.php(13): IPS\_Dispatcher->run()
    #13 {main}

    Backtrace

    Quote

    #0 /home/stereoglobal/public_html/forums/init.php(1029): IPS\_Log::log('Error: Failed o...', 'uncaught_except...')
    #1 /home/stereoglobal/public_html/forums/system/Widget/Widget.php(939): IPS\IPS::exceptionHandler(Object(Error))
    #2 /home/stereoglobal/public_html/forums/system/Theme/Theme.php(885) : eval()'d code(18944): IPS\_Widget->__toString()
    #3 /home/stereoglobal/public_html/forums/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->widgetContainer('footer', 'horizontal')
    #4 /home/stereoglobal/public_html/forums/system/Theme/Theme.php(885) : eval()'d code(6835): IPS\Theme\_SandboxedTemplate->__call('widgetContainer', Array)
    #5 /home/stereoglobal/public_html/forums/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->globalTemplate('taming treble -...', '\n\n\n<div class="...', Array)
    #6 /home/stereoglobal/public_html/forums/system/Dispatcher/Dispatcher.php(173): IPS\Theme\_SandboxedTemplate->__call('globalTemplate', Array)
    #7 /home/stereoglobal/public_html/forums/system/Dispatcher/Standard.php(113): IPS\_Dispatcher->finish()
    #8 /home/stereoglobal/public_html/forums/system/Dispatcher/Front.php(558): IPS\Dispatcher\_Standard->finish()
    #9 /home/stereoglobal/public_html/forums/system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\_Front->finish()
    #10 /home/stereoglobal/public_html/forums/index.php(13): IPS\_Dispatcher->run()
    #11 {main}

    Thanks in advance!

  4. 2 hours ago, AtariAge said:

    I'm very interested in this!  Is it still in development?

    Unfortunately, it doesn't work for us in our large community. Too many false positives due to Apple's VPN with iCloud Private Relay (https://support.apple.com/en-au/HT212614) - and no way to whitelist IPs or usernames to prevent them from filling up the notifications list. Only option provided was to may nearly the same again to have a whitelist feature added. 

    Still interested in anyone who can take over and update this now abandoned plugin as it worked perfectly.

  5. I've got a similar problem. I have confirmed user has email notifications turned on. I have checked Sendgrid, and there is no trace of the email notification being sent at all - I changed their email to a different provider just in case, replied to one of their threads, and still nothing is being sent. It seems isolated, but I can't find any reason whatsoever why this user's notification settings are not working as expected. No Email Error logs, and no records in Sendgrid of Invision ever sending anything.

    Any ideas where else I could hunt this down?

  6. On 4/22/2022 at 6:46 PM, Thomas P said:

    I tested the festure to hide members from the Mod CP lists as stated here:

    This setting is being ignored, members I enter here are still on the list within the Mod CP. What is going wrong?

    Also have this problem. Just one name in the list (no comma following), but it is still showing in the Multiple Posters list.

  7. What do I need to do about these entries in the System Logs (note, I have not yet upgraded from php7.4 as we are getting other errors when we try, working through those)?

    Quote

    An app contains a hook that extends \IPS\blog\Blog but it's associated file /home/s1234/public_html/forums/applications/blog/sources/Blog/Blog.php could not be found.

    Quote

    An app contains a hook that extends \IPS\printfulintegration\extensions\nexus\Item\PrintfulProduct but it's associated file /home/s1234/public_html/forums/applications/printfulintegration/extensions/nexus/Item/PrintfulProduct/PrintfulProduct.php could not be found.

    Can these be ignored?

  8. 5 minutes ago, rebraf said:

    I updated my installation to 4.7.2 and ran the compatibility scanner and only one application (not in the marketplace) is being flagged. I suspect the compatibility scanner isn't running correctly for some reason since it is throwing errors at the code level.

    Can you tell me what the compatibility scanner (on the support tool) is saying about this application isn't compatible? I've gone through and looked at all the hooks and I don't see any that should be triggering a warning off the top of my head.

    Mine is not identifying any issues with Drip Campaigns.

  9. We have resolved this. It was the application Drip Campaigns - we had a drip setup so that if a member moves into the Member Group (say, when they are promoted from New Member group or similar) - it would send them an email.  Drip Campaigns works flawlessly for us with managing new member registrations - however it seems to have come unstuck with a mass member group move. Lesson learned.

  10. There's several tasks causing the 500 Server Error which is stopping the tasks from running.

    Hosts have been monitoring it all day.

    Quote
    [18-Sep-2022 05:25:26 UTC] PHP Fatal error:  Maximum execution time of 300 seconds exceeded in /home/stereoglobal/public_html/forums/system/Patterns/Singleton.php on line 38
    
    Quote
    [18-Sep-2022 05:31:13 UTC] PHP Fatal error:  Maximum execution time of 300 seconds exceeded in /home/stereoglobal/public_html/forums/system/Db/Db.php on line 607
    

    We've raised the timeout and thrown more resources at the server (128Mb RAM) and it's working hard, but not sure its every going to complete them.

    This seems to have predominantly started when we initiated the move of 34,000 members from one group into another. Ever since then all these other tasks have started backing up and just won't run.

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