Emediate

This update BROKE our forums. Support is non-existent.

PM's going unanswered. This has been a problem for over 5 months now. I'm patient, but this is seriously affecting a large live site and I've paid for this product that is not working.

On 3/25/2021 at 8:07 AM, Michael.J said:

but obviously replying frequently puts you last

3 weeks is "frequently" - and puts me last???? WTH?

I'm the one who has been very patient. Take your time - I've waited 3+ months and apparently now I'm the bad guy. 

On 3/4/2021 at 4:49 PM, Emediate said:

Thanks for the reply, and I apologise for my increasingly frustrated attempts to contact you. Sorry to hear it hasn't been a good time for you and sincerely hope your situation improves.

@Michael.J - any news on when you can pick up the Support? 
I still have a very large live site in a broken state.

On 3/3/2021 at 1:22 PM, Michael.J said:

I apologies for the delay, IPB 4.5 was a bigger update then I expected and it didn't come at a very good time for me. If you've got a PM open with me, I'll be replying to that shortly as I will need to troubleshoot this further directly on your forums. I'm not getting widespread reports of issues with this plugin so I'm leaning towards a possible issue with one of your topics causing the task to lock up.

Thanks for the reply, and I apologise for my increasingly frustrated attempts to contact you. Sorry to hear it hasn't been a good time for you and sincerely hope your situation improves.

Another not followed up Support Topic. Any update to this non-working plugin?

On 2/25/2021 at 2:25 PM, Michael.J said:

There is a background task that shifts the points over to the new IPB 4.5 way of storing data. I'll see about speeding that up so it doesn't appear there's no points after upgrading.

I'm sorry I don't really have much control over marketplace purchases, if this is still an issue you will have to contact IPS directly.

If topics are deleted, points are removed.

Not specifically for warnings but if the "set as spammer" function is flagged, it will remove points from that user.

I have both noted but it may still be a bit longer. The IPB 4.5 update rules and regulations took a lot out of me.

Yeah I can see that being a problem. Do you have ftp access to your ipb files? I might be able to provide a patch for it to select the members default currency while I look into adding an optional selection.

Do you mean per member or a global setting?

I'm sorry for the delay, I've basically got no real control over IPS Marketplace purchases. So you will need to contact IPS with errors for there.

Let me know which site you want refunded and can either do that myself or ask IPS to refund for you.

What I don't understand is why you are ignoring my PMs, Support Topic replies, and comments on your profile about the Auto Lock Topics plugin? You've left me hanging for months with no acknowledgement. I don't get it. Why are you ignoring me?

Still not working

On 11/6/2020 at 9:07 PM, Emediate said:

Seems I am having a problem on 4.5 - nothing showing in the logs.

Over 3 months and still no solution. 

I give up. No replies to PMs, and no replies here from the script author. There's clearly a bug with this script across three test sites now.

@Michael.J?

Am I missing something? Filling in the deal link but nothing displays once posted?

Anyone else having trouble with this plugin not working 100% all of the time? We have it set to auto lock topics after 14 days (for classifieds ads within a sub-forum), but to also tag the thread Expired. It does lock the topics, but does not mark the topic Expired in all cases.

Have installed the plugin on a second forum, and it too has the exact same problem.

Have contacted @Michael.J directly a few times but not getting a response. Might need to uninstall this one as it clearly has a bug, or we do, but I can't get help to resolve it.

On 12/15/2020 at 2:53 PM, Michael.J said:

Is there a way to get admin and ftp login details to troubleshoot this further?

Hi @Michael.J - I have sent you the info on PM.

I have this morning had to disable new registrations from our large 150,000+ user community due to what must be a bot registering spam accounts.

I have all the usual registration features in place (captcha etc).

But in the last 24 hours I've had over 2500 registrations. Every one is passing the Spam Defence score (1), and they are activating their email. They are all using different IP addresses from across the world so an IP ban is out of the question.

I have all new registrations locked into a very limited use New Member user group that does not give them any access until they introduce themselves, but I made the mistake of allowing this group to still have limited PM access. Unfortunately as they learned they couldn't spam our board they have started PM'ing random members with dating site links, each account up to their 5 PM a day limit.

I have now of course disabled sending PMs from this new group, but it's not stopping the hundreds of registrations still coming per hour.

I've manually banned all the accounts, but what else can I do?

The only consistency I can see is a random female name followed by 4 numerals.

We run a very busy forum that has a Classifieds component (not an additional app - just traditional forum).

The posts (ads) auto expire after 14 days, and are locked and marked expired (unless marked as sold in the meantime).

Does anyone know of an existing app or plugin that would allow users to click a button in order to repost their original ad in one go?

I guess it's a kind of "Duplication" feature.

On 12/2/2020 at 9:34 AM, Michael.J said:

If you run the task manually, does it show any errors?

Nothing, unfortunately.

I am continuing to get this problem still.

Seems I am having a problem on 4.5 - nothing showing in the logs.

Will this be updated for 4.5?

"[[Template core/front/global/mobileNavBar is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]"

Getting this error now on a custom but 4.5 compatible theme. Any pointers on what to look for?

On 5/24/2020 at 11:19 PM, Emediate said:

Any chance the Stripe integration is in the works? We really need this.

Any update or ETA to this please?

Appreciated @Nathan Explosion

On 8/25/2020 at 5:29 AM, Square Wheels said:

Is this compatible with 4.5?

Thanks

I have it working fine on 3 x installations of 4.5

Anyone know how to tweak the styling? I would like it Orange in colour and a little larger.

@Michael.J can you just acknowledge this so we know whether to wait or move on. I can see you have been online multiple times but not read my PM yet, or responded in here. Can you give us a heads up please?

Thanks for the update @stoo2000 🙂