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Gary

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Everything posted by Gary

  1. Hi @The Britain, There is already quite a bit of discussion about this which you can read about in the topic below. The pop-up gives clients an option and is by no means an indicator or warning of Invision Power Services removing self-hosted plans from their products. I don't want to go into too much detail on this topic as the majority of the discussion (and specific questions some clients have asked) will be addressed in the topic I've linked to above. The market has definitely shifted however there are no plans to have self-hosted plans removed.
  2. Gary replied to Richard Arch's post in a topic in Feedback
    Hi @Richard Arch, Thanks for your suggestion! I have added this to our list of new features to be reviewed by our team. I will follow up once I hear back from the team. 🙂
  3. Hi @Stormwolfe, Thanks for following this up and letting us know. Please don't hesitate to get in touch with us again if you encounter any further issues.
  4. Hi @Michael Grote, Glad the upgrade went through successfully. If you encounter any other issues, please don't hesitate to let us know.
  5. Hi @Neuro, Hoping the above has resolved your issue. This is your go to place for all support for Invision Community. We are focused on improving our support so having this sort of crowd support set up allows the community to chime in to help you as well.
  6. Hi @Pawel Popiolek, How did you go with the upgrade? Were you successful or did you run into something preventing you from completing the process?
  7. Hi @Nehaj, First and foremost, thank you so much for being a loyal client! Have you sent through an email via the Contact Us form yet? If not, then I would be happy to forward this on to our team. Not to say that your request will be approved of course, but there is no harm in asking.
  8. Thanks for your help, @All Astronauts. Please let us know if you encounter any further issues, @Chris027.
  9. No apology necessary, and it's the reason we have our support set up the way it is. Glad you found an answer to your issue. 😉
  10. Happy this is now sorted for you. Thanks for your assistance, @Adriano Faria. Please don't hesitate to get in touch with us should you encounter any further issues.
  11. Gary replied to Afrodude's post in a topic in Feedback
    I have received some feedback from our team regarding this. Profiles are an area that we have in our scope to be revisited at some point in the near future. Until then, by all means continue making suggestions on what can be improved. Think about form, function and presentation or looks. The more ideas we get, the more understanding we have of what needs improvement and how to implement those changes.
  12. Good to see everything is in working order now, @Barry Beckham. If you have any further issues, please don't hesitate to get in touch. 😉
  13. Are you running PHP 8 in the same directory where your Invision Community installation is located? I would suggest installing the requirements checker below and running it on your community to establish whether the directory is in fact running PHP 8 or not.
  14. Hi @Richard Arch, I am just letting you know that this issue is still being investigated and we hope to have an answer for you soon.
  15. Hi @Richard Arch, I am just letting you know that this issue is still being investigated and we hope to have an answer for you soon.
  16. My pleasure! Future correspondence will be provided to you via email for this one. I am happy for you to provide any follow ups here if you deem it beneficial for future clients. Milestone: 100 posts helping the IPS community. 🥳
  17. Hi @Moonbeam, I'm sorry to hear you have encountered this hurdle. I have created a ticket for you and will ensure one of our staff members assists you with the process, at least temporarily, until the plugin is updated or a new one has been created for you.
  18. That's great to hear, @PersonalMode. Please don't hesitate to let us know if you encounter any issues with the other apps once you've performed all the testing required.
  19. You know I'll be down for that! I can't speak for @Ehren though. 😛
  20. So all of your issues have now been resolved? 🙂
  21. Hi @CarBuilders, The benefits of being a developer! Glad you managed to sort this one out, nonetheless. Please get in touch if there is anything else that we can help you with.
  22. Hi @David Bryce, Haha, we all have those moments. Please don't hesitate to reach out if you have any further issues.
  23. Hi @tlw1999, Hopefully you have some luck with the theme's author. If there is anything else we can assist you with, please don't hesitate to get in touch.
  24. Hi @bing11, The requirements checker can be found below for your reference. 🙂
  25. Hi @Ghust, Happy you got through it without any further issues. Please let us know if you need help with anything else.