Gary

Glad this one was sorted out for you, @mikeexplorer! Please let us know if you encounter any other issues.

Hi @TIKUHLA, Thanks for following up and informing us that everything worked out in the end. Glad to see you're back up and running! Please don't hesitate to let us know if you encounter any other issues.

Hi @Carole Asselin, Please don't hesitate to reach out here if you encounter any issues during your conversion. And thank you as usual, @Randy Calvert, for your assistance. 😉

Hi @cacique, If you encounter any issues during your upgrade, please don't hesitate to get back in touch with us for assistance.

I am just quoting this here to provide a workaround for those that may support your feature suggestion or are interested in editing this message for their own communities. I have taken this from the topic you posted in Help & Support.

Hi @OptimusBain, Please be assured that it's never a waste of time to suggest something new you want added to Invision Community. I, along with other IPS staff, do indeed read each and every single suggestion that comes through, but it would be unrealistic to implement each and every one. We always want to do our very best in providing a powerful and dynamic suite of products, and despite not having every single feature that is suggested, I do believe we achieve that target quite comfortably. Don't ever feel disheartened. We love the engagement provided by our community!

Thanks for assisting, @Randy Calvert. As usual, if you encounter any other issues, please don't hesitate to get in touch with us!

Stay comfortable with the cheerfulness, it isn't going anywhere! 😉

Hi @403 - Forbiddeen, Thank you for checking back and providing the solution. Hopefully you never encounter the feared 500 Error message again. 🙂 If anything else pops up, please don't hesitate to get back in touch with us.

Hi @PBarton, Thanks for clarifying! If you run into any further issues, please don't hesitate to get back in touch with us.

Hi @BAROTTA, You would have to get in touch with your hosting provider as my colleague has advised. There are also ample resources online to assist you with this if you know your way around your server. Unfortunately, anything server-side on self-hosting plans are not within our scope for support.

Hi @CAV on TA, Have you purchased a plugin from our Marketplace or have you developed your own live chat that you'd like implemented on your community?

Hi @Christopher Henry, I know you may already be aware, but I thought I'd mention a list of providers that may be able to assist you in having your theme updated. You can filter providers on the list specifically for theme design too. Just follow the link and click 'Theme Design'. IPS4 Providers - Invision Community

Any time at all! It's always good to know that there is progress on an issue that you are experiencing with your community. In saying that, I have some feedback! 🥳 Your bug report has been looked at and a fix has been implemented! We expect it to be included in an upcoming release. I cannot give you a definite timeframe though, but rest assured it has been resolved. When the next release is announced, please refer to the Release Notes which will outline key changes and additional information associated with that release. And as usual, please don't hesitate to get in touch with us if you encounter any other issues! Thanks, @Richard Arch.

Thanks for assisting, @opentype. If you encounter any further issues, @PatrickRQ, please don't hesitate to get in touch with us again.

Hi @MLS, Glad this one resolved itself. If you encounter any other issues, please feel free to get in touch with us again.

Hi @Ramsesx, Thanks for highlighting this. I will pass it onto the dev team for review. In the meantime, and what @teraßyte was explaining, you can click the 'Drag files here to attach, or choose files...' and upload your .mp4 file that way which will not display the error message. I will follow up once I've heard back from the team.

Hi @sychn, Glad this one was resolved for you. Thanks for your help, @Meddysong. 🙂

Hi @Bill Edwards, I do apologise in advance that you are encountering these errors. I have just created a ticket for you. One of our team members will be in touch with you shortly to sort this out.

Really happy it has all worked out for you, @floridahsfootball! If something else comes up, please don't hesitate to get in touch with us.

Hi @Davidus, Thanks for clarifying and we're glad you managed to sort things out. Please don't hesitate to get in touch if anything else comes up.

I have sent this bug up to our developers for review. I'll follow up once I hear back.

Hi @Daddy, We're sorry your community is still experiencing this issue. There has been traction on this one as I can see recent activity from our developers. We should have more information once the developers have completed their investigation and performed the required fixes.

Hi @media, Thanks for following up and providing those extra few details. Glad it has all been resolved now.

Just an FYI that I have split this from the previous topic you posted under as the issues were unrelated. 🙂