Is there somewhere in the terms of the cloud service that states 100% uptime? Do you call your internet provider and ask for compensation when it goes down as well?
If this was a consistent pattern of downtime, I would be upset. However, this is the first time my community has gone down and I understand it happens. The way I see it, I am paying for a service and if it continues to go down I have the option to look else where. For my internet provider, I don't have any other option 🥲.
Hard to foresee unexpected downtime...