Lindor

When I create or update any forum and need to reorder IPS returns the 3S101/B error. I need to reload the forum index page and reorder again. Take a look this video to view this error.

Can you take a look to solve it? Thanks a lot.

1 minute ago, Marc Stridgen said:

Sorry, Im not sure I understand the question there. If you refund/credit, it will of course reverse whatever benefit the user has. 

and if I approve? What will happend?

Hi team, I won a dispute two months later, and this user toke advantage of this monthly plan membership in february. So, if I approve this return this user will have a new renewal since today to the next month? If the answer is yes, Should I delete the dispute only? Thanks a lot.

20 hours ago, Marc Stridgen said:

This issue has been resolved in 4.6.12, which has just been release. Please let us know if you still have any issues once you have upgraded to that release.

Thanks Marc, I updated my IPS but not show the historic data for registered users. I will wait for new user registers to see too but I need to can see the historical Terms & Privacy Policy data accepted.

4 minutes ago, Jim M said:

This is new in the latest release:

Ok Jim, thanks for your explanation. Ok, so only adding groups to users is not enought to get access to restringed forums or pages. So, how can I add manually a subscription to the users that I need?

I've the same problem, I'm login as administrator, so why I need a subscription? There are new in this latest update.

How I should to solve? Do I need as administrator subcribe and pay my own membership? @Jim M

Thanks a lot @Sonya* for this great app. I'm testing it in my IPS site and found an inconvenience. When crreates a new page or category by default takes the tittle as friendly URL and takes all chars in the tittle. Accents, or special chars included as "ó, ñ, ü, á, etc..." (usually in spanish language) this chars should be convert for your simple form automatically to respect the internation URLs rules.

I can edit manually every URL in page settings, but by default as IPS makes, He should convert to standar URL format. Can take a look for future updates?

Thanks @Marc Stridgen, one more question. If I have enable the "Force Subscription purchase when registering" and "Force customers to indicate they accept the terms & conditions at checkout".

They should accept it all users (with and without membership plan activated now)?

Hi I've a question about force member to accept new Terms and Privacy Policy. What's happend when I force this notification? Sends mail for all users? Send a private notification?

I've a membership, so I've old users registered but don't have access to private forums, so I dont need to send this notifications for this users, only need to active users. Can I select the users group to receive this advise?

Thanks a lot for your help.

Thanks a lot Marc, I can see my spam log report and I've 4 points. 🥵

Thanks too to create a ticket, I wait your answers.

4 minutes ago, Marc Stridgen said:

What issue are you having when a user tries to register?

Since yesterday when some IPS support team loged by admin cant register any new user because allways have this error "You are not permitted to register a user account with this site."

I've more than 1 hour and not find the settings to solve this problem. Can you take a look and solve?

Thanks a lot.

Just now, Marc Stridgen said:

Please provide a username who has signed up after you set up the must agree item. We will likely need to get that looked into

Thanks @Marc Stridgen, id=2316 or id=2313 for example.

Can you take a look why cant register new users now? Thanks a lot.

I dont understand how works IPS in this way, If I've activated the "Users must agree to Registration Terms & Rules" have or not have the "Force customers to indicate they accept the terms & conditions at checkout" IPS should register the Registration agreements and then Commerce agreements. There are different agreements and not have to be vinculated.

So I think that here are a bug with this problem.

Hi @Jim M, I've activated the Enable subscriptions and Force subscription purchase when registering. The force subcription or product is different requirement and I dont know if I need booth activated. I only uses subscriptions for now.

Since yesterday when some IPS support team loged by admin cant register any new user because allways have this error "You are not permitted to register a user account with this site."

I've more than 1 hour and not find the settings to solve this problem. Can you take a look and solve?

Thanks a lot.

Sorry @Randy Calvert I would say that I had this setting to Always and not see this registers for any user.

I've setting this to ALWAYS and not have the email adress validated, accepted the privacy policy, accepted terms and conditions, and suscribed to news and updates registers for all users in the account activity.

Thanks @Randy Calvert I haven't this item for any user. I force to accept the Terms & Privacy Policy on register, so should show the register data but not appears.

Only have this sequence on register.

Hi team, 

How can see for every user when has accept the Terms & Privacy Policy?

Thanks a lot

I don't understant @Marc Stridgen, when I create a new topic in frontend I've the "name" in the fieldname too and chrome not show any password recomendation or editing calendar name for example. Only applies in the forum name. It is some in chrome settings?

Hi team,

When I create a new forum or update any existing my browser offers in the name field the user/password info and it is so easy by mouse or enter to accept the content.

Can you change for upcoming updates the field type to not show this auto settings?

Thanks a lot.

Can you take a look my cloud IPS? I cant access to the forum and takes 404 error.

Hi team, I change my header logo in IPS but all automatic mails sended by IPS arrive with old logo. How I can change the logo in mails? I cant find in the settings.

Thanks a lot for your help!

Sorry, I found this post in the "similar content" block when post this ticket.

Solved!

15 hours ago, Jim M said:

Are you still encountering this error? When logging in as you, I do not appear to have any issues with the Client Area's support option.

This problem appears when I view private messages logged by 3rd user (as administrator) and make return to my user.

But the "Get Support" button should not show because I've deactivated the support function. Should show "contact" but not "Support" because on click the support page return error.

I dont know if this error appears in other conditions but the result is not correctly.

1 hour ago, Marc Stridgen said:

I have split this into a new topic, as its not the same issue there. Please let me know which user you attempted that upgrade on, so I can then take a look

User id=471 for example, I test in more users with the same problem.

I think that IPS not compare subscription time to calculate this charge. You compare the monthly price with annual price divided for 12 months, so the result allways will be wrong.

If I change to annual subscription today will have access for 1 year since today, so should charge complete annual price less the monthly time not covered.

Will be a great function to limit by privileges to send private messages only to group users permited.

For example: Subscriptors only can send to administrators and moderators.

Now not exist any limit, only can deactivate the meesage app for every user group but not is the best solution.

Can you consider for upcoming updates?

Thanks a lot.