My Sharona

I'm assuming the Marketplace sub will go away. What about the Developer Connection sub?

On 10/2/2023 at 7:08 AM, Marc Stridgen said:

Its something we are looking at currently. While Im not able to give a specific timeframe, its something we're actively looking at, so would hope not too long

On 10/2/2023 at 2:06 PM, Jim M said:

It is not. More information will be provided when it is.

I notice that this issue remains. Has there been any progress on resolving it?

2 hours ago, Jim M said:

Are you able to provide your current notification settings or access to an account which we can review these?

Would you like a PM or email?

I mentioned this previously, offhandedly, in another thread but as I am seeing this condition persist and become more frequent, I thought to maybe start a thread on it to help raise awareness and possibly get it fixed.

To restate, I am noticing that not all notifications are displaying, or even notifying me through the notifications alert system.  I have reactions set to be marked by notification and yet a reaction that was just issued does not show up there. However, if I go to my profile, I can see that the reaction was registered there within the Activity tab. The missing reactions in question were issued and never logged by the Notifications function so it shouldn't be a cache issue.

3 minutes ago, Ehren said:

Not at all, image logos are most definitely a thing. Next weeks video will showcase that in detail 🙂 

Great! Keep up the good work.

Regarding the navigation areas. From the verbiage used and the video itself, it appears that with the horizontal header, there is now only a Text Logo. Does this mean that gone is the ability to utilize an image within the header? Perhaps an ability to still use the background area of the header for your sites logo?

2 hours ago, Matt said:

a time where we want our team to relax and enjoy those holidays

Are you hiring?

Allow for the creation of a poll to be incorporated to the Alert function. Many times, when a poll is created, the participation rate is below optimal. Making it possible within the Alert function could force participation, depending upon whether or not a must reply aspect is enforced.

Thank you for your consideration.

Is the navigation sidebar collapsible?

5 minutes ago, Marc Stridgen said:

If its not applied, you can apply it from the support section of your admin CP, by clicking the optional patch link showing there 🙂 

Great, thanks!

2 minutes ago, Marc Stridgen said:

There was an issue yesterday on the network, which will have been causing that responsiveness issue.

Was that ironed out? I haven't worked with the software enough today to be able to tell.
 

3 minutes ago, Marc Stridgen said:

With regard uploading, we would need examples if there are other types. We are aware of the issues with webp, and it would only affect webp, so if there are issues with other types, it would be a different issue

My apologies. It may be a browser issue. With regard to uploads, FF seems to be okay, whereas Chrome, not so much. The last few updates to Chrome have not been good...

Thanks, Marc.

26 minutes ago, Stuart Silvester said:

I applied the available patch for you. You should start seeing data there soon.

Great. Is this something I have to do for my other website as well, or something you need to do?

TYIA

I am receiving reports from members that the ability to upload attachments is sporadic, regardless of file type.

I noticed yesterday that the software seems a bit sluggish as well. It is not very responsive the first time you interact with it, takes a few before it will respond to an interaction. Once you have opened a connection it seems fine but does experience slogs in the experience.

I have been trying to view the Thread Analytics and Statistics function for awhile now. There was a time when the data would populate but at some point they all stopped processing data and now they all show nothing but a dead line. I have looked around the ACP to see if there is a setting for it. If there is, I couldn't find one. Anyways, if anyone can help out here with how to get it to populate, I would be most appreciative.

Thanks!

1 hour ago, Jim M said:

Glad to hear that template issue has been resolved.

Do you know if the .webp issue has been resolved yet?

Thanks.

Now I can't move images within the Gallery...

I went ahead and converted images to .mozjpeg and it was going fine till this popped up...

ETA: Cancel that... it appears to be working now...

Just now, Marc Stridgen said:

Its something we are looking at currently. While Im not able to give a specific timeframe, its something we're actively looking at, so would hope not too long

Okay, great. I will give it a few then. If I don't hear back within a period of time, I will begin to work the .mozjpeg route.

Thanks.

15 minutes ago, Marc Stridgen said:

I have got a ticket in from someone else relating to webp, so I think it may well be just that file type. Are you able to confirm this?

Apparently so. I just tried uploading a .jpg file and it seems to have worked. 

I need the .webp to work though, file format in .jpg would be way too large for what I am doing. 

Conversely, if the fix is going to be something that is going to take hours, days or weeks, though a pain in the ass to convert, I can work with .mozjpeg files.

1 minute ago, Marc Stridgen said:

Could you let me know the size and type of file you are uploading, so I can test this end?

Thanks Marc. During my attempts this morning, the sizes ranged anywhere from 47kB to 120kB and are .webp files.

Well... just tried again and it seems to be working now(?).

Edit again: nope still not working...

Currently unable to upload attachments

This is site wide Gallery, Forums, Pages...

Across both websites....

Related to yesterdays problems?

One thing I am noticing is that not all notifications are displaying, or even notifying me through the notifications alert system.  I have reactions set to be marked by notification and yet a reaction that was just issued does not show up there. However, if I go to my profile, I can see that the reaction was registered there within the Activity tab. The reaction was issued over 15 minutes ago so it shouldn't be a cache issue.

3 hours ago, Marc Stridgen said:

Do you have any plugins at all enabled on that chrome instance? I am unable to replicate this there also

Just one. Capital One Shopping. Let me work with it through the day today and I will let you know.

4 hours ago, Adriano Faria said:

Yes. Latest FF.

Happens here on Chrome as well.

53 minutes ago, Omri Amos said:

when trying to submit a ticket i get redirected to another website, asking me to sign in / register again (already registered on bbcode.it) - https://eidmart.wpninjadevs.com/wp/submit-ticket/

do I need to register to both websites?

also, where can I find the product key? I couldn't find it in my email or in the invisioncommunity dashboard (I can see all my orders, the original purchase and all the renews, but it doesn't show a product key)

 

It should be shown here: https://invisioncommunity.com/marketplace/previous-purchases/

8 hours ago, DMGAMING said:

It was working before. I took my old site down and uploaded a new one to start fresh. Something weird is going on

Have you tried using the IPS default theme?