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Posts
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Community Answers
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Jim M's post in Change regular topic into live topic later? was marked as the answer
The current plan, is that the "Live View" (aka the who is view and typing) will work on all topics, new/existing. That may change when we get ready for launching these features, though. So best advice I can provide is to stay tuned 🙂 .
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Jim M's post in Sidebar on search results page? was marked as the answer
It is not currently possible as the template only allows for a blocks from the block manager in the header and footer.
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Jim M's post in Members can not subscribe was marked as the answer
I'm afraid, there is still not a release of this feature quite yet. As mentioned here by Matt, we are still in the review process of the solution:
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Jim M's post in Payment pending for Longer than 24 hours was marked as the answer
Sorry for the inconvenience. Your payment is held for review for our team. The accounts team is not typically around on weekends so will get to as soon as they can this week.
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Jim M's post in Icon in Post Title? was marked as the answer
Images cannot be added to post titles, they are plain text only. However, you can add emojis to it, if that's what you desire.
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Jim M's post in Subscriptions do not auto renew was marked as the answer
Are PayPal Billing Agreements (or PayPal Subscriptions) setup in your payment methods configuration? If it is set to required, these should auto-renew inside the PayPal system. However, if it is set to disabled or optional, it would not necessarily auto-renew. If set to optional, the user has an option to opt into that.
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Jim M's post in Automatic Content Moderation only available for forum posts? was marked as the answer
It would work for all content types that can be reported.
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Jim M's post in Create an direct link to Paypal? was marked as the answer
Our Commerce application comes with the capability for donations and using PayPal as a payment method. As you own Commerce, you can read more on setting up Donations here:
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Jim M's post in Large file in /uploads/logs - uncaught_exception.php was marked as the answer
You will want to review what is causing this error and resolve it before fully deleting these logs. Seeing that it is from yesterday, you may have already done so and in that case, you can truncate it.
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Jim M's post in New members cannot access community pages was marked as the answer
Looks like you had both Subscriptions and Products requiring a purchase but the Commerce application was offline. This is a bug which we're working to resolve. I enable Commerce for you and disabled these items so things should be functioning per normal now. Sorry for the inconvenience.
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Jim M's post in TESTINSTALL was marked as the answer
This feature did not exist in version 3. It is only available in version 4+.
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Jim M's post in International phone number input was marked as the answer
The phone number field within Commerce would support international phone numbers. A custom UI integration like this would require customization.
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Jim M's post in Unable to Edit Images in Editor was marked as the answer
Google Analytics would use Google Tag Manager these days to insert the tracking script. Please ensure that is accurate.
Please also trying to disable your advertisements as I am seeing numerous Javascript errors coming from them
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Jim M's post in Does IPS work with MySql8 was marked as the answer
Yes, MySQL 8 is currently supported.
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Jim M's post in Which icon shows up in browser notifications or start pages? was marked as the answer
You can set icons in ACP -> Customization -> Appearance -> Icons & Logos.
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Jim M's post in 2FA not working and locked out of admin CP was marked as the answer
Looking in your logs, this is due to your Authy account is suspended. I have disabled Authy Two Factor Authentication for you so you can manage this in the ACP.
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Jim M's post in Pages: ACP Menu not showing Category Name #bug was marked as the answer
Is the language in your ACP which is being used, English? If not, you would need to enable English to set the database title for that language.
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Jim M's post in Automate RSS Feed Import into Blogs was marked as the answer
Sorry but Clubs do not offer RSS import at this time for Blogs at this time. You can certainly suggest this in our official Feature Suggestion forum.
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Jim M's post in Where can I go to cancel my subscription? was marked as the answer
Please be advised I have moved this to a ticket for you so we can move forward and assist you with your cancellation.
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Jim M's post in Using Cloudflare DNS for Invision hosted forum was marked as the answer
Unfortunately, you cannot use CloudFlare and our Cloud on a root domain. The root domain will need to be directly connected to our Cloud by changing your nameservers. You can setup a sub-domain in your DNS which is hosted in CloudFlare but you will need to utilize the bypass mode in CloudFlare (e.g. make it a DNS hosted record only).
Ultimately, you're paying us to provide and manage for you an enterprise-level cloud environment which is fast, reliable, and secure, there is no need to add CloudFlare on top of it 🙂 . If there is a feature you're looking from CloudFlare, please ask and we can let you know if it's available.
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Jim M's post in Where in AdminCP can I change the site name displayed besides favicon? was marked as the answer
If you've modified the title meta tag in ACP -> System -> Search Engine Optimization -> Meta tags. This would a place which overwrites that.
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Jim M's post in Unnecessary underline is coming on text was marked as the answer
This is added in your WYSIWYG editor or custom HTML and not part of our theme, I'm afraid. You would need to remove this from the WYSIWYG or custom HTML.
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Jim M's post in How users can create new products in commerce? was marked as the answer
Sorry, this is not possible. Commerce can only be managed from administrators in the ACP.
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Jim M's post in Member registrations and other account issues was marked as the answer
Thank you, getting back to your original numbered list:
Currently, you have it set that all new registrants must purchase a product before registering but have no products available to these groups. There is a bug open internally to better check this prior to redirecting but it brings a better question on your site as you have no products available for these groups, why keep this enabled? To disable it, go to ACP -> Commerce -> Store -> Settings -> Purchase Settings -> disable "Force users to make a purchase when registering?" No real response here but let us know if you have a question here. This is due to your Group Promotion rule of moving Newbies to Members +. You can edit or delete this in ACP -> Members -> Group Promotions.