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Marc

Invision Community Team
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Community Answers

  1. Marc's post in Error upgrading board to latest version was marked as the answer   
    I see you managed to get that resolved by uploading fresh files. Glad to see things are now working for you
  2. Marc's post in Should inserting link to IPS Gallery Album in a Wordpress post display a rich embed or plain link? was marked as the answer   
    It would depend on the location you are posting it. We provide oembed, but if the place its being paste doesnt use oembed, it will indeed just paste a link
  3. Marc's post in Post without title was marked as the answer   
    There is no way in which to create a topic within a subject, as this is a required item for the software to operate. As mentioned above, they are actually displayed using the title in most areas.
  4. Marc's post in 404 error on all pages was marked as the answer   
    You need to download one from the System>Search Engine Optimisation section of your admin CP. According to where your URL is on file, that htaccess would not be correct.
  5. Marc's post in Problems with license renewal!!! was marked as the answer   
    We do indeed accept most debit cards. If you are having issues you would need to contact our accounts and billing department using the contact form here. We cannot discuss billing here in support as this would be confidential information
    https://invisioncommunity.com/contact-us/
  6. Marc's post in Updating IPB Tables from MYISAM to INNODB was marked as the answer   
    Not only is there no issue with doing this, we would actually recommend using INNODB. So after taking backups of course, you would indeed update them.
  7. Marc's post in Editor as a guest was marked as the answer   
    This is something we are aware of. We have an open bug report for this
  8. Marc's post in Site is down and not able to complete the upgrade was marked as the answer   
    I see this was now sorted out by my colleague for you.
  9. Marc's post in Display name logins are enabled was marked as the answer   
    "Display name or email address" is set on the converter login method
  10. Marc's post in Markdown Editor? was marked as the answer   
    Markdown is not Something available within the software at present
  11. Marc's post in Incorrect date format in Client Area was marked as the answer   
    There is no way in which to change that within the client area. All dates are in US format at present
  12. Marc's post in Question & answer sort posts - option to change sort by date was marked as the answer   
    There is no way in which to do that when using the up/down voting system. This is the very purpose of that forum type, as per description. 
  13. Marc's post in Subscription Invoices Created by Guests was marked as the answer   
    If you allow guest purchase, there isnt really any way to reduce those unfortunately. Invoices must be cancelled first, in order to ensure it updates other areas properly
  14. Marc's post in Change Licensed URLs was marked as the answer   
    We would leave this open for others who may have the same question.
    For anyone else coming across this you would
    Remove the software from any old location if needed Go to your client area, select your license, then select "Change URL"
  15. Marc's post in login as xxx does not work was marked as the answer   
    You need to check your htaccess first of all, ensuring you have nothing in there but our default htaccess content. Your server is incorrectly redirecting at some point, and this is the most likely cause
  16. Marc's post in Search 'This Forum' Option Disappeared was marked as the answer   
    This has actually been patched. If you go to support and run the optional patch in there, it will resolve the problem for you
  17. Marc's post in Typo in "Enable Combined Fluid View" note was marked as the answer   
    There has now been a patch released for this. If you take a look within your admin CP, and go to support in the top right, you will see an optional patch available.
  18. Marc's post in With 4.6.12 "search this forum" option is gone was marked as the answer   
    There has now been a patch released for this. If you take a look within your admin CP, and go to support in the top right, you will see an optional patch available.
  19. Marc's post in Access to uploaded files is throwing an error was marked as the answer   
    There has now been a patch released for this. If you take a look within your admin CP, and go to support in the top right, you will see an optional patch available.
  20. Marc's post in Uploading mp3 does not auto insert and because of this, there is a bug was marked as the answer   
    There has now been a patch released for this. If you take a look within your admin CP, and go to support in the top right, you will see an optional patch available.
  21. Marc's post in IndexNow Timing Out was marked as the answer   
    You would need to check the connectivity between yourself and indexnow to determine where the timeout there is. As this is an issue on the connectivity side of things, there is nothing we can do from a software point of view that would prevent this
  22. Marc's post in Manage Followed Content > Gallery > Images giving this error was marked as the answer   
    This has now been patched. Please visit support within your admin CP and apply the patch that is showing. If you are not seeing it yet, give it a few minutes
  23. Marc's post in Upgrade to 4.6.12 issue was marked as the answer   
    A patch has now been release for this and is currently being pushed out. Please go to support in your admin CP to see this. If you do not see the update, wait a few minutes and check again
  24. Marc's post in How do I remove the "Upgrade to Cloud" message in AdminCP? End of Independent Hosting? was marked as the answer   
    There is no way in which to remove the link in the ACP
  25. Marc's post in Issue Update v4.6.12 was marked as the answer   
    I will lock this one as we already have a topic open on this which is being looked into
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