Benjamin Schuster Posted April 27, 2022 Share Posted April 27, 2022 Hello, I have stumbled across an issue that just came up using the latest software version. When I copy and paste images into a post and hit sumbit, most of the time the images will be displayed skewed. It only happens sometimes, not all the time. Why could that be? https://specializedforum.de/topic/20-stumpjumper-alu-im-großen-pinkbike-budgetbike-test/#comment-41 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 27, 2022 Share Posted April 27, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
Benjamin Schuster Posted May 2, 2022 Author Share Posted May 2, 2022 On 4/27/2022 at 10:28 AM, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Done, it´s in there. Link to comment Share on other sites More sharing options...
Jim M Posted May 2, 2022 Share Posted May 2, 2022 Unfortunately, the information we've been provided is a display name where your login requires an email address. Please verify and update. Link to comment Share on other sites More sharing options...
Benjamin Schuster Posted May 3, 2022 Author Share Posted May 3, 2022 11 hours ago, Jim M said: Unfortunately, the information we've been provided is a display name where your login requires an email address. Please verify and update. Ok, done. Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted May 3, 2022 Solution Share Posted May 3, 2022 The issue is that wherever you are pasting from, it has a height set, as you can see in the image below. You would need to remove those, or check the checkbox to preserve its aspect ratio SeNioR- 1 Link to comment Share on other sites More sharing options...
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