Starship Posted May 5, 2022 Share Posted May 5, 2022 I press upgrade button and now my site stopped work. This site can’t be reachedThe webpage at https://website.com/admin/?app=core&module=system&controller=upgrade might be temporarily down or it may have moved permanently to a new web address. ERR_FAILED Basically nothing is working Any suggestions? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted May 5, 2022 Share Posted May 5, 2022 You need to take a look at your hosting there. If the site cannot be reached at all, thats not an issue in the software unfortunately. Its not getting as far as that Starship 1 Link to comment Share on other sites More sharing options...
Starship Posted May 5, 2022 Author Share Posted May 5, 2022 Site is working, I can login to the backend, but i can't make any changes. Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted May 5, 2022 Solution Share Posted May 5, 2022 The upgrade wasnt completed on the site. I have gone ahead and done that for you, so everything should be working again. What it looks like happened there is that your server connection failed as you were running the upgrade. So it unpacked the files, but you had never run the upgrader. However it should be good to go Starship and David N. 2 Link to comment Share on other sites More sharing options...
Starship Posted May 5, 2022 Author Share Posted May 5, 2022 Thanks a lot! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted May 5, 2022 Share Posted May 5, 2022 No problem 🙂 Link to comment Share on other sites More sharing options...
Tom_F Posted May 20, 2022 Share Posted May 20, 2022 On 5/5/2022 at 10:57 AM, Marc Stridgen said: The upgrade wasnt completed on the site. I have gone ahead and done that for you, so everything should be working again. What it looks like happened there is that your server connection failed as you were running the upgrade. So it unpacked the files, but you had never run the upgrader. However it should be good to go ^ I actually got same error, can you advise best means of fixing.. I tried manual file download and copying over but then when the upgrader runs it still kicks out that error. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted May 23, 2022 Share Posted May 23, 2022 You would simply visit /admin/upgrade to complete the upgrader, once you have uploaded the files. The issues is that they arent being unpacked properly on the server Link to comment Share on other sites More sharing options...
Tom_F Posted May 23, 2022 Share Posted May 23, 2022 7 hours ago, Marc Stridgen said: You would simply visit /admin/upgrade to complete the upgrader, once you have uploaded the files. The issues is that they arent being unpacked properly on the server Yep not sure what happened but re ran the upgrade and all fine Marc Stridgen 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted May 23, 2022 Share Posted May 23, 2022 Glad to hear you got it through ok Link to comment Share on other sites More sharing options...
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