Marc
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Posts
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Community Answers
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Marc's post in Adding Secondary Menu Item was marked as the answer
You can do it with no items currently there. Move your mouse to the right slightly like shown here
2022-11-09_14-23-35.mp4
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Marc's post in CKEditor upload error was marked as the answer
Im not sure where you have downloaded from there, but those are not plugins. Those are the whole of CKEditor, along with plugins
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Marc's post in Lost nameservers! was marked as the answer
You would not have to set the domain through the client area. Its already set up on your account. The nameservers you are looking for are these. Just set those back up, and you should be good to go. If the subdomain was an attempt to resolve, please disregard that response from me on your other ticket. You can correct the main domain with these
ns1.invisioncic.com
ns2.invisioncic.com
ns3.invisioncic.com
ns4.invisioncic.com
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Marc's post in I'm an idiot.. where would I have made text change to my search at? was marked as the answer
Have you perhaps added a block above the search box?
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Marc's post in Visitor problem - redirect was marked as the answer
I have set this to forums, which would be the default application. It was set to system
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Marc's post in Cannot access forums in Expanded View was marked as the answer
You have a lot of instances there where the server is denying access to things. I would suggest checking those with your hosting company
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Marc's post in HTTP 500 Error When Upgrading was marked as the answer
You are stuck between a versino which cant use PHP 8 and one that requires it, which is what is causing your issue. You will need to manually upgrade. So upload a fresh set of files from your client area, ensure you are running PHP 8, then run the upgrade from /admin/upgrade
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Marc's post in User contacted me, claims email address isn't spam was marked as the answer
You would indeed need to whitelist them if that is the case. We cannot give information on how the score is calculated and why they got the score they did unfortunately.
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Marc's post in Pages database Name problem was marked as the answer
It actually looks like you are using English in the admin CP, which is likely disabled, so you cant see them in there
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Marc's post in bug: Pages (previous dates). was marked as the answer
I have created a ticket on this, and we can correspond on there, rather than in PM
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Marc's post in Notification of a message, but where is the message? was marked as the answer
It is indeed a message from the contact form. So you are looking at the message (its sent via email)
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Marc's post in Are there any settings of showing the directories directly when users click the [Downloads] button? was marked as the answer
You would edit the menu in order to do this. There would be no other way to change the location. That downloads item on the menu currently will always lead to the main downloads page
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Marc's post in There are no applications available to upgrade was marked as the answer
This issue should now be resolved for you, and you should be able to go ahead and upgrade. Please let us know if you have any further issues of course
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Marc's post in ability to lock and unlock own topic, not working unless giving additional access was marked as the answer
I would need to know which group this is to take a look, but please also check on the forums tab on moderator settings first of all
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Marc's post in Website down was marked as the answer
Sorry to see you were having issues. It looks like your IP address has changed at some point while you were doing the upgrade, which has cased you the issue. I have completed that off for you, so you should be good to go again
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Marc's post in The problem with the gallery v. 4.7.4 was marked as the answer
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Marc's post in Changing FREQUENCY of a running task was marked as the answer
There is no way in which to change the frequency of a running task within the software. These are set to the values which are required by the software
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Marc's post in Rejected Emails was marked as the answer
As mentioned above, you would need to contact your email host about the issue you are having there. You may find sites like mxtoolbox can help you with assessing email deliverability
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Marc's post in A question about multi-language was marked as the answer
While you can use a Spanish language pack in order to change the localisation of the software, the rest you will have issues with. It will detect language based on the browser language, you cannot base permissions on that, so would not be able to do different forums for different languages and have them automatically hide based on user. Same goes for the theme. In addition to this, the URL side of things is something you would need 2 licenses for in any case, as your licenses are per URL.
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Marc's post in can we hide the members that follow a club? was marked as the answer
There is no built-in way in which to do that, no. You would need to theme that out in order to do this.
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Marc's post in Event 4.7.4 Beta 1 (still some not work) was marked as the answer
Whatever it is, our devs will get to the bottom of it for you 🙂
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Marc's post in Changing the "Events" name to something else was marked as the answer
You would need to change the word events in your language strings by translating that word. Please see the following guides, which show how to use translations
https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-visual-language-editor-r119/
And
https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-standard-editor-r120/
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Marc's post in Email support was marked as the answer
You could add as many as you need to be able to access support within your client area here.
https://invisioncommunity.com/4guides/getting-started/giving-your-staff-access-r366/
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Marc's post in Community off the air was marked as the answer
You had added a custom furl there, which was causing you issues. This has been reverted for you
