Hello @Adriano Faria I think that is the way how we communicating.....I don't have intention like you say "bumping", exactly thing is, I wrote suggestion, and I can see your reply for others posts after my post, why not to me? I am not requesting "call me now, we need a meeting", so...I am not insist like you say...why I Quote my post? not to insist, not because I am bumping, because I dont know if you saw it, I only did "Hi...I think maybe you don't hear me, so I say Hi again...." please maybe don't need reply to your customer with a text...minimal thing, a reaction that let me know you already heard me...and all fine..