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Charles

Management
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Everything posted by Charles

  1. We’re not sure yet 😀 This is just rolling out to new purchases which is why we haven’t done any formal announcements for existing clients.
  2. If you choose to change to the new pricing, it depends in you go with monthly or annual renewals. If annual is your choice and you don’t renew, you can pick up your annual renewal later. If monthly is your choice and you don’t renew, you can either switch to annual or catch up your missed monthly payments.
  3. Actually, several clients were invited to a private feedback group and have been giving us feedback for the past several months on how best to re-approach Invision Community Classic. Our goal was to make self-hosting viable for the future.
  4. Oh it's not that literal 🙂 it's about total time combined with total paid. If you lapse here and there it won't have any impact.
  5. We do not have any plans at the moment to force the new license term changes on existing clients so nothing would change for you.
  6. Yes, and you will also get a free extension on your next renewal date. That's about right 🙂 And if you were paying that regularly that long, it should factor that in on your free renewal date extension.
  7. Yes there are a whole lot of terms and explanations.
  8. It is per-license and the promotion to extend your renewal date for free is also calculated per-license.
  9. Thanks for pointing that out. We will clean that up 🙂
  10. Just to clarify: The new purchase prices are only for new purchases. If you want to switch to the new pricing terms (for many clients it will be a better deal), you can do this in the client area. You will also be given several months of free time on your license calculated on your past loyalty. View the page for full details as the terms may vary. If you do not want to switch to the new pricing terms, there's no need to do anything or even pay any attention to this right now.
  11. We have not talked about anything to do with v5 at this time as v5 is not yet a thing. We'll post information about that when v5 exists 🙂
  12. We're not. Not only are we not FORCING you to do anything, we are not even ASKING you to 🙂 We launched these new pricing options days ago and nothing changed then and, now that you have noticed, still nothing has changed. Right now, this literally only impacts new purchases. For existing clients, do nothing unless you want to. For some clients it's a really good deal and they save money but it's up to you.
  13. We are working on spam prevention improvements and hope to have them out in the next release or two.
  14. Yes, it will. If anyone has questions about your specific scenario, please reach out to us via email. We changed the pricing structure to make Invision Community Classic more affordable for most people and give them access to more features. Most clients will see their cost go down. I know some, especially those that might have only one or two apps, will see their cost go up if they choose to go to the new license terms. However, you are getting a whole lot more and it's also waaaaaay simpler for you and us both to just have one cost rather than all the mixing and matching we did before.
  15. That is right and we recognize that's a change but we had to make this change. One huge area of abuse on the old way was people not renewing for 3 years, paying $50, and then getting 3 years worth of new software. The monthly option is a payment plan for the yearly. You can of course switch to yearly at any time. I hear you but they are totally separate systems for business and tax purposes so that's... hard 🙂
  16. There's no announcement as there's nothing here that impacts any existing clients at the moment so nothing really to know. If you do happen to see it, you can read the info in client area, but if you do not then there's no impact to you. At some point I am sure we will do a bigger announcement but not until it ever gets more impactful. So for now you don't really have to do anything at all.
  17. Correct. So you would pay $199/year instead of $300. Edit: Or $19/month. You can choose your option. It should also give you credit for your history with your current license type and offer you at least a few months free 🙂 Yes, that's been fixed. Those were greyed-out but I can see how that would be confusing. For those of you asking about your current license or v5: you can keep your current license as is and v5 does not yet exist so nothing to report on that just yet.
  18. We no longer sell Invision Community Classic with individual applications. This is in preparation for v5 where there will no longer be a separation for the "applications" like there is now. It will just be all bundled together and more tightly integrated. Old pricing for full Invision Community Classic was $850 upfront and $300 per year. New pricing is $499 upfront and $199 per year. You can reach out to sales if you have questions about pricing or options.
  19. Sure. Basically, when we think Daniel, we think llamas.
  20. Funny you say that. Holidays are always busy in terms of attacks and such. For example, we always make a point to keep a close watch on Christmas Day as there is always something.
  21. I know many of you are very curious how our cloud services work and how we manage things when we service thousands of Invision Community-powered sites on our platform. I am writing this quick post because I just got an alert from our monitoring systems and signed on to see what was happening. We use AWS WAF with both managed rules and our own, custom rule sets. With those both combined, we are able to filter a lot of malicious traffic. Sometimes people do attempt a direct attack on one of the communities we host. That is what is going on today. As I am typing this, our WAF setup is blocking 10 million requests per minute on our network. Yet, even with that huge amount of inbound traffic, our actual operations are not impacted at all. This is one of the advantages of a robust network backing your community. I just thought I would share because 1. our monitoring summoned our team to look at "abnormal traffic" and 2. I thought you might find this interesting.
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