Gavrisimo

No it's not.
IP.Shoutbox is developed by members of the community who very admirably give up their time to provide it for other members of the community.
IP.Chat is developed and will be supported by IPS much like Blog or Gallery.

Incidentally, if you don't want to use IP.Chat, don't - it's an addon that will at it's most basic level be provided for free - you never paid for it, we never mentioned it before, and if you don't use it, it doesn't really affect anyone here.
Although, it is frustrating how you've based your opinion that IP.Chat has "installation problems" that deem it unusable on a beta - it's this sort of thing that makes me wonder if it's worth releasing public betas at all if people clearly don't understand the concept.

:rolleyes: Let's not get into debates about encoding and whatnot.

Our standards of service state quite clearly that we do not offer refunds. It is of course disappointing to hear that the product is for whatever reasons not suitable for your needs, but we do not offer refunds due to the fact that we cannot stop the software working if you've already downloaded. We make this policy quite clear in the frequently asked questions section of our website.

If you're actually having a technical problem, I would encourage you to contact technical support - if you have done so and are not happy with the way it's being dealt with, please let us know.
If however, the issue is simply that you don't like the product, I'm not really sure what we can do - we offer demos of up to a week long and have plenty of avenues for asking pre-sales questions.


I'm going to close this thread since discussions about reselling licenses and such which we're getting into isn't really appropriate for these forums - if anyone has any questions about the refund or reselling policies please contact account assistance via the client area :)

When buying ANYTHING digital, via online especially, you CANNOT get a refund once the files or software are in your possession, this should be for OBVIOUS reasons, but if they aren't obvious enough, I will state them:

- What's stopping you from claming a refund then still using or illegally re-distributing the software? Nothing. It'd be your word against theirs
-You'd still have access to the support forums and the client area.


Next time DON'T rush into purchasing software, research it, and research it EXTENSIVELY. Write this off as a lesson learn't and move on.

Just out of curiousity, what can't you do with IPB? There is an applications/modules/plugins system in place that should be able to take care of about 98% of your needs as far as modifications go. There really shouldn't be any need to edit any of the system's core files for any reason.

I know of not a single software company that offers refunds. Try buying a boxed software at a physical store. Once it's open you cannot take it back.

I stand corrected. Although - Rikki's statement makes me wonder whether they should really be offering general hosting under the kind of restrictions he mentioned.

I can host your friend's vB if you don't have too many users. Drop me a PM for details if interested.

After using this software for a bit, and having been pleased with its performance thus far I would like to share my thoughts with people looking for some answers. Hopefully some of my commentary will help potential buyers since it comes from a fellow vbulletin admin.

Just to elaborate a bit before beginning, I've been a vbulletin user for a little over 3 years now on a relatively small forum with a consistent group of posters. It isn't a 'big board' by any means, but over time I've probably used most the features that vbulletin offers. This puts me at an advantage with that software bundle over IP.Board, so if I give kudos to a feature that is 'missing', but isn't actually missing and a user error of ignorance on my part, please chime in and correct me fully.

I know you can't really be objective on some things, and for those instances I've tried to separate them from the facts by italicizing them. Also, this is not at all a comprehensive analysis of the two softwares. Just a collection of points that stood out to me. Hopefully this kind of thing is allowed if done in a non-hostile/polite to other product way, if not then nuke away or move to the appropriate area, if there is one.


Things in Invision's Favor:

This is based on the 3.0 series of board, after my use of the IP.Suite product that comes with IP.Board/Blog/Gallery


Private Messaging

Because there is a bug with the search system already confirmed and marked as critical in our tracker.

Well you could still leave it like an option for those who are not on shared hosting.... :)

Well sort of ... I have bought invision LOL ..


I want to leave feedback in here in the same way as I would on the vbulletin licenced user area... Truthfully

For anyone who is currently a vbulletin licence holder and has been reading over there, you know what it has been like. I have purchased my software here, they have had email issues, high telephone volumes, site being swamped with questions etc etc ...... So here is my purchase:

Step 1: I had a query regarding pricing, and therefore emailed the sales team here at invision. A few hours later I recieved an email from their exchange saying that it was undeliverable. Now my first thought was "here we go again, they all the same"

KEEP READING

Step 2: I decided to send a pm to charles on here, who is busy as hell with questions LOL .... However me being impatient decided to call the telephone sales line too.

Step 3: Called the sales support in the US, from the UK. As the sales line was extremely busy, I was passed to an operator almost immediately who took my telephone number and said someone would call me back (yep, a callback in the uk from the us ... Impressed)

Step 4: Bare in mind I have had no responce from Charles. I recieve my telephone call back within 10 mins.... And who was on the other end of the line... Charles!!!!! ... My query was sorted, emails sent to me, and I had purchased everything as I required within 5-10 mins.



That my friends, is why I have switched........ Because it makes a change not to be ranting at someone who doesnt listen.. Instead I'm asking questions of people who do care about their customers.

No, he brings up a very good point. I'm planning on using IP.Board for my next version of my website which I'm currently working on with IP.Content. However, I'm using PHPBB3.0 on my current site and I've always found PHPBB super easy to upgrade. I download a small upgrade package and then run the update from the admin backend and it's done in just a few minutes.

Uploading 2,500 files isn't very efficient, especially when the FREE competition is able to do it faster and easier.

I think this link will provide you with the information you need: http://community.invisionpower.com/resources/articles.html?category=12