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Fast Lane!

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Posts posted by Fast Lane!

  1. 17 minutes ago, Marc Stridgen said:

    just /admin/upgrade/ you would go to. You dont need to download now. You would just download once you are ready

    But if I only have 7.4 installed I would prefer to upgrade to 4.7.3.  That way I can flip to PHP 8 and check for anything breaking on other parts of my site that aren’t managed by IPB. If there are issues I could flip back to 7.4 (in a minute).  If I upgrade to 4.7.4 I could not flip back, even temporarily. 
     

    Once all is clear on all fronts we could proceed to 4.7.4.  

  2. 2 minutes ago, Jim M said:

    If you download the files manually now for 4.7.3 and upload the files when you're ready. You would be upgrading to 4.7.3. Just ensure you do not use the automatic upgrader in the ACP as that will only do the latest available.

    Cool ok. So just go to admin/upgrade/update.php (I’ll need to verify url) directly once the files are overwritten?

  3. On 10/20/2022 at 10:36 AM, Clint Davis said:

    I think we've resolved the issue. We created a new theme and applied our customizations to the templates once more. Seems to be working.

    Same type of issues on my side. I suspect the new version of IPB that hides some css files is not showing a few we edited.  I may go the same route as you to start clean.  

  4. 5 hours ago, Marc Stridgen said:

    As with above, have you first of all tested on a default unaltered theme?

    Yes default is ok but when I revert all changes in the custom theme there are still issues.  I suspect a old custom edited css file is not being shown in the editor. 
     

    I may restart my edits manually from a new copy of the base theme and see if that helps. Not desired, but I’ve spent too much time debugging. 

  5. 5 hours ago, Marc Stridgen said:

    This is incorrect. As mentioned by Nathan above, you can upload manually. So you would

    • Update your server to PHP 8
    • upload a fresh set of files from your client area
    • Run the upgrader from /admin/upgrade

    That you can do at any point

     

    In answer to your question, we can only give the "First 2 week of November" as the release date, as it depends on what is found in the beta process. At present we are on beta 2. So we are of course getting closer to a release, but thats all we can give you unfortunately.

    Could I stay at PHP 7.4 and upgrade to 4.7.3 (when I’m ready, even if 4.7.4 is out) as long as I downloaded it now and uploaded and then overwrote my files manually?  Or would the installer try to force me to 4.7.4?  I’m aiming to get this done this week — but covering my bases just in case  

    I had almost forgot about manual upgrades (which used to be the only way to upgrade)!

  6. 3 hours ago, Matt said:

    The most realistic date at this point is Monday 7th November. We'll be doing betas all this week which are already stable so you can considering upgrading to any of the beta releases to give yourself a window of a week to get it together.

    Thanks Matt.  Really appreciate the refined date.  It’s helpful to those of us that are trying to align :-).

  7. 3 minutes ago, Dll said:

    Surely the date the update is available is irrelevant in that respect - you can upgrade your site when you're ready to?

    No, because the upgrader will only upgrade to the latest version. So if it’s the Nov release then it will say I must have PHP 8. But if I upgrade to PHP 8 then my current version (4.4.10) won’t function, so I can’t upgrade. 

    So I must upgrade before the Nov release is final.

  8. On 10/14/2022 at 2:50 AM, BlowingWind said:

    a. I got report that my Forum "Quote" function does NOT work.
    In Firefox, when I click quote it just jumps to the top of page.

    NO Javascript error shown in browser console, NO System error.

    b. Upgraded to latest 4.7.3 with php 7.4, flush my CDN and restarted my server.

    c. I am currently having some issues with my SMTP provider.
    But I feel it cannot be related.

    d. Any suggestions ?

     

    Did you ever figure this out?  My test board has the same issue.

  9. @Matt Would it be possible to give a more refined date on when this upgrade is going to happen?  I've spent the whole weekend trying to prep for this (while single parenting a 4 year old) but I'm running out of time and going on no sleep.  Starting to make more errors than progress (need sleep...).

    I'm on an old version (4.4.10) so I'm in a perfect storm where I must get the upgrade done before the new version is released or I have no path to upgrade (the current version is the last tick before support for PHP 7.4 goes away and I can't upgrade to PHP 8.0 because 4.4.10 doesn't support it).  We have a forum of around 12M posts so moving over without 'risking it all' isn't fast.

    You'd be saving SOO much stress and give me and probably others the major helping hand if you could say it was Nov 7th or later (or whatever date).  You said the first two weeks, so until otherwise stated I have to assume Nov 1st (which means I may have to give up Halloween with the family tomorrow.... yes my issue for delaying...).

    Thanks tons for any help.  

  10. Hello, does anyone know when the Nov release is out which requires PHP 8+?  I’m currently on an old version of PHP (7.4) and have an old version of IPB. I have a window between now and the next (Nov) version to upgrade where both IPB versions support PHP 7.4. 

    I’m hoping the answer is not next week… but that would be better than “today or this weekend”. 
     

    Thanks!

     

     

  11. 3 minutes ago, Jim M said:

    PHP 7.4 is required so you will need to take that in consideration with your prep. 4.4.10 is the first release we started support for PHP 7.4 so you could upgrade PHP ahead of your upgrade. Then move on to PHP 8.0 or 8.1 as recommended once you're on Invision Community 4.7.x.

    MySQL 5.7 is still compatible with Invision Community 4.7 and Redis as well.

    Awesome Jim.  Thanks!  Btw, I like the forums based support so far. My first official "ticket" :).  Seems quicker but maybe I just got lucky!

  12. Hi, quick Q for the experts :).  I am currently on Invision 4.4.10 (i know, old, etc... life and work have gotten in the way of upgrades the last 18 months during Covid).  We have a 20M post site so we want to be careful on upgrading.  We plan to upgrade on 4.7.1 (or .2) once any remnant bugs are fixed.  So maybe in a few weeks.

    Currently we have the following config:

    PHP: 7.3.33
    MySQL: 5.7.38
    Redis: 5.2.1

    I'm not sure on PHP/MySQL version support between 4.4.10 and current.  Are there any suggestions on the upgrade order?  Ideally I would love to upgrade Invision the normal way with the above server config and then upgrade PHP/MySQL after that...  But somewhere I read the min version supported by Invision 4.7 was PHP 7.4... Is that true?

    Thoughts appreciated!

  13. The fix in the email template seems easy enough...  see below.  thoughts?

    Email template: Email Wrapper

    Before:

    <a href='{setting="base_url"}' style='text-decoration: none; color: #262e33; border: 0;'>
    						{{$imgDims=NULL;}}
    						{{if \IPS\Settings::i()->email_logo}}
    							{{try { $imgDims = \IPS\File::get( 'core_Theme', \IPS\Settings::i()->email_logo )->getImageDimensions(); } catch( \Exception $e ) {} }}
    						{{endif}}
    						{{if $imgDims}}
    							<img src='{file="\IPS\Settings::i()->email_logo" extension="core_Theme"}' alt="{setting="board_name"}" width='{$imgDims[0]}' height='{$imgDims[1]}' />
    						{{else}}
    							{setting="board_name"}
    						{{endif}}
    </a>

    After:

    <a href='{setting="base_url"}' style='text-decoration: none; color: #262e33; border: 0;'>
    						{{$imgDims=NULL;}}
    						{{if \IPS\Settings::i()->email_logo}}
    							{{try { $imgDims = \IPS\File::get( 'core_Theme', \IPS\Settings::i()->email_logo )->getImageDimensions(); } catch( \Exception $e ) {} }}
    						{{endif}}
    						{{if $imgDims}}
    							<img src='{file="\IPS\Settings::i()->email_logo" extension="core_Theme"}' alt="{setting="board_name"}" width='100%' />
    						{{else}}
    							{setting="board_name"}
    						{{endif}}
    </a>

    The key change being to set width to 100% (and delete the hard coded height and width).  Height will then auto calculate.

  14. That appears to be the issue.  Is there no way to just make the image 100% width in the email versus a hard coded size?  This would probably fix it for everyone.  Since the community resizes images gracefully, I just assumed that email would as well.  Is there a recommended image width if not?  The layout is a bit wonky if it's not set to 100%.

  15. 2 hours ago, Jim M said:

    Any communication from us will be sent to your email. We did receive your support ticket and you will receive a response via email when we respond back.

    I understand things may be a little confusing right now but please bear with us in this change.

    You're more than welcome to start any issue with your community here in the Forums and we can transfer it to a ticket if a technician determines it necessary. This will be the eventual flow. 

    Thanks Jim.  Appreciate you checking :).  If there was a way to confirm the ticket was submitted via an automated email that would certainly be nice.

    Do you happen to have the cost of direct ticket support figured out yet?  It appears to be a premium support add on after our licenses renew.  I'd be interested, depending on the cost.  Thanks!

  16. 7 minutes ago, 403 - Forbiddeen said:

    Now we need to open a ticket (topic) here (on forum) and request help to other members. 

    That doesn't make any sense... in my Control Panel I just created a ticket -- got no email confirmation -- no way to track it or edit with new info....

    IPB... help?  This is pretty confusing to say the least.

  17. 7 hours ago, Marc Stridgen said:

     

    Unfortunately this is indeed the case

     

     

    You will indeed be having the issue on 4.4, as there was a patch in 4.6 to resolve the problem. So 4.4 would have issues

     

    Not sure how this would help, to be honest. 

    Marc-

    What was broken, requiring the patch?  Facebook log in seems to work ok.  

  18. 1 hour ago, jucs said:

    For sure. Thanks for the clarification btw.  Next time with such a big upgrade, I will have to learn how to run the queries myself via the commend line for sure. 🙂

    log in to your account via SSH.  Type "mysql" then hit enter.  Then type "use database" (where database is your database name).  Then you can run the queries they tell you to.

     

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