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Randy Calvert

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  1. Randy Calvert's post in Contact Us settings was marked as the answer   
    Take a look at the reg_confirm_email and reg_confirm_email_desc language strings. They should let you change the message displayed in your screenshot. 
  2. Randy Calvert's post in Commerce>Support>Settings>Departments was marked as the answer   
    It will exist through the 4.x series but it will not exist in the 5.0 series.  So it’s up to you to decide if you want to use it for whatever time you remain in the 4.x versions. If you add it, just realize it will be gone later and you’ll have to figure out something else at that time. When you deal with the pain is up to you. 
  3. Randy Calvert's post in Copy Live-Content to Test-Platform was marked as the answer   
    Export your PRODDB.   Import it into a new database (DEVDB) Assign a mySQL username/password that only has access to the dev instance Copy the home folder of your prod site to the test instance (rsync or download everything and upload) On the dev instance, edit the conf_global.php file to update the mySQL info, and edit the board URL to reflect the correct URL of the test instance. This makes the assumption you're not using other external services such as Redis or Elasticsearch, etc.  I generally would not setup cron on the test instance in case other tasks such as commerce billing run on your prod instance that would potentially end up as duplicates.  
  4. Randy Calvert's post in Site Guidelines - where do they show up? was marked as the answer   
    You can add a link to it in your menu manager if you like. 🙂 
  5. Randy Calvert's post in Minimum content count to post - global setting? was marked as the answer   
    I don’t believe there is any sort of global setting for that.  Others can keep me honest though. 
  6. Randy Calvert's post in Outgoing email settings was marked as the answer   
    That is not an IPB issue. It’s how the mail client operates. IPS is using the “Sent On Behalf Of” feature of email protocol. This allows them to use their domain and email account without requiring setup of SPF/DKIM, etc. It also means they don’t have to get your domain approved to send email through AWS SES (which is not an easy/simple process).  

    So IPS cannot configure how they’re sending email without making every CiC go through a long and painful process that AWS may reject regardless.  

    Literally there is no configuration of the CiC email service. You either use it or you use your own mail sender. 

    In terms of SMTP, that’s a question for your SMTP provider.  You should pose the question to them as it’s outside of the IPB software. I would highly recommend against using free providers like Gmail, iCloud, Hotmail etc. You are likely to end up rate limited and will need to deal with application specific passwords since most of those services now require 2FA. 
  7. Randy Calvert's post in Registration emails was marked as the answer   
    I know for a fact that the CiC email is working as I have tested it with my own site. If it’s not working with another SMTP server you know works or the CIC server, have you considered this is a problem with your own email service?  Have you tried having email sent to new/different addresses?
    If CiC emails were not working, there would be a LOT of people posting about it here. 🙂 
  8. Randy Calvert's post in Google Indexing Removed Content was marked as the answer   
    Remember Google does not crawl your full site every day. It may not even crawl you at all daily. Even once it does it may take time for results to reflect. This is something that will just take time for them to fix. 

    You can submit requests via webmaster console to get them to remove certain pages/directories more quickly but that’s for you to do at Google not within IPB. 
  9. Randy Calvert's post in Locked Task: viewupdates was marked as the answer   
    Apply the optional patch in your ACP support section and then try again. 
  10. Randy Calvert's post in Invision Community V5 was marked as the answer   
    The whole premise for the changes that have been made so far has been to make sure the self hosted version remained viable.  IPS has committed that v5 will be available for self hosting. 

    In addition, regardless if you decide to move to v5 or not… v4 is going to be supported for quite a while. 
  11. Randy Calvert's post in [[Template core/front/global/userBar is throwing an error... was marked as the answer   
    Have you rebuilt the system cache from your ACP?  I sometimes have to do that after updating some plugins that modify the front end. 
  12. Randy Calvert's post in Sparkpost vs Integrated emails (cloud) was marked as the answer   
    Bounce management is done by the CiC environment because IPS can see the actual bounces. (One of the perks for the way it is deployed now.)
    If you use a third party service, bounce management is on you to figure out. There are some APIs written to interface with some various providers out there by third parties. 

    Regarding is it worth $20 for email coming from your site… only you can answer what the other company is doing for you. For example do they offer tracking opened emails?  Do they show CTR and other stats?  Can you use it to prove delivery of email?  If so, what’s the value of those things not in the core IPB system to you. 

    You are not required to use a third party service. As a result, if you do choose… it’s on you to evaluate what that provider does beyond what IPS does for you already and if there is enough value from it. 
  13. Randy Calvert's post in google search console errors was marked as the answer   
    The first is saying Google was specifically instructed not to cache that page. Which is the correct thing to do. Those pages (tags, profiles, etc) are low value pages. 

    For the second… The “Alternate Page with Proper Canonical Tag” status message in Google Search Console means that there are two versions of a page on your website having the same canonical URL. Google will simply exclude the duplicate version and index the main version of the page.
  14. Randy Calvert's post in Invision whitelist. was marked as the answer   
    IPS does not have a fixed set of IP addresses. They leverage Cloudfront which has a dynamic set of addresses. You would need to do any sort of ACL based on hostname and not IP address. 
  15. Randy Calvert's post in Facebook Privacy Policy URL was marked as the answer   
    If you’re using something like cloudflare or another WAF, it may be blocking the request as a bot or non-human traffic also. Something to consider/check. 
  16. Randy Calvert's post in Do I need to change my Google Analytics code snippet from UA to GA4 ? was marked as the answer   
    That's a question to pose to Google forums.  I personally switched to the recommended GA4 code to prevent potential dataloss.  It took all of a few minutes to update.  
  17. Randy Calvert's post in Is there a place I can download icalendar for U.S. Holidays? was marked as the answer   
    https://www.calendarlabs.com/ical-calendar/holidays/us-holidays-76/
  18. Randy Calvert's post in Issue with Forums for upgrading to IPS Community Suite 4.7.8 was marked as the answer   
    It looks like your FTP account does not have permission to override the file.  Either your file permissions are incorrect or the file is owned by the incorrect system user.  You might need to work with your hosting provider to either fix the permissions or ownership. 
  19. Randy Calvert's post in Blank page was marked as the answer   
    It most likely means you have a 3rd party resource or theme that is not compatible with PHP8.  Go to ACP and click on "Support" in the upper right hand corner.  There will be an option to disable resources there.

    Did that solve your problem?  If so, one of your customizations is the problem. Turn them on one by one till you find your culprit.  
  20. Randy Calvert's post in private massages inbox&outbox was marked as the answer   
    Outbox is not a default folder created by IPS.

    There is no automatic filtering of messages to a folder.  You would need to move a specific conversation to a folder.

    There is no concept of a real "inbox" vs "outbox".  It's a conversation.  Inbox is more of a misnomer as a default box.  
  21. Randy Calvert's post in sendgrid integration was marked as the answer   
    You can still use Google for sending and receiving email as normal.  Sendgrid can be setup by using SPF and DKIM to ALSO be able to send. 
     
    You don’t need two mailboxes. 
    IPB would send through Sendgrid. (Your outbound listed address may be admin@yourdomain.com). If someone replies, the reply would go to Google which would be the receiving server MX.  IPB does not need to be aware of INBOUND email. 
  22. Randy Calvert's post in Group promotion: how does it work? was marked as the answer   
    Yes. I have a rule that moves members from a Newbies group to Members after 30 days. Those members that never came back to the site after the 30 day period remain in that group. The first time they access the site afterwards, they are moved. 
  23. Randy Calvert's post in Signature Area was marked as the answer   
    If you’ve enabled signatures for a group, they can be created in their account settings.  

    Specifically domain.com/settings/signature/
  24. Randy Calvert's post in Where do I change the email logo? was marked as the answer   
    System - Settings - Email Settings. 

    About midway down the page is an option to upload an email logo. 
  25. Randy Calvert's post in Presale Question was marked as the answer   
    It would most likely be better to move all of your XF files into a different folder.  That way you don't have to deal with changing your licensed URL later, or needing to update board paths again, rebuilding the system cache, etc.
    I would:
    Move XF into a subfolder (like "old). Install IPB in the root.  (Don't forget to choose to download the converters when you download the software!  It's a checkbox that is sometimes easy to miss.) Install IPB as normal.   Once complete, login to the ACP and do some basic configuration (site name, etc).  I might also create member groups and set their permissions. Turn the forum offline. Go to the converter section of the ACP and select new conversion and choose XF.  Point it to the database and provide the system paths of the files.  (These will be server paths like /home/username/public_html/old/avatars) Once the converter completes, check over the rest of the settings/permissions!  IPB and XFs permissions don't quite match up, so just make sure you don't accidentally expose your moderator forum, etc.  🙂  Once everything looks good, turn the forum back online.   If you ever do a manual upgrade, always make sure to download the converters.  It is what will manage the old redirects for you so if someone goes to an old bookmarked URL that it gets mapped to the right IPB URL.  If you ever remove the converter app, your site will still work...  but all the auto redirects will stop working as there is nothing mapping them anymore.  
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