Branded communities mobilize your impassioned fans and customers.
If you’re even a little familiar with community building, you’ve probably seen marketing jargon about why owning your own community (and not exclusively relying on social media) is absolutely imperative for growth.
Relying on social media is a gamble.
At any given time the social media giants can take away your …
2021 was a big year for Invision Community. 🎉
We launched no-code automation with our Zapier integration, added web push notifications, offline support, stock replies and new reporting metrics.
We also improved spam management, SEO crawl efficiency, Clubs, Activity Streams and introduced a native gamification system named Achievements.
Not to mention the team grew! 👋 @Matt Finger …
Front-facing support creates visible opportunities for clients to find answers to both frequently asked and uncommon questions.
Earlier this year, Invision Community lifted the veil off support, shifting from a private, 1-on-1, email-driven medium to open topics in our community support forum.
We found ourselves answering the same questions because we hadn’t fully leaned into community…
Gratitude is an essential part of building community.
One of the most powerful emotions is gratitude. It helps foster meaningful connections, expands awareness and, well, it just feels good!
Invision Community features powerful tools to help you maintain relationships with your clients, customers or members. Approaching them with gratitude in mind will inspire your community to blossom…
The holy trinity of successful communities intertwines cause, experiences and value together. Create these and your community will no doubt hold a special place in peoples’ hearts.
Before we unpack this special trifecta, let’s define what success means through the lens of community building.
While success is subjective, there are a few things we can all agree on:
Communities…
Every time I checked in with a newly launched running community, it seemed like there were more and more new people posting.
As a result, I found it harder to find my friends' latest run write-ups and even harder to reply directly to them. Speaking with other early adopters, they felt the same way, and we all eventually drifted out of the community's orbit.
It's natural to want your com…
Earlier this year, Invision Community launched a native gamification system called Achievements. We added significant improvements to Achievements in our new release, 4.6.8, out now! 🎉
Achievements allows community leaders to reward members with points, badges and ranks for their outstanding contributions. We listened to your feedback and implemented some very exciting changes.
In th…
🟢 Scaling your community requires overcoming many barriers and learning new ways of working with your community. Rosie explores this in her blog: How we are at the small scale is who we are at the large scale.
"In community, we often say to do things that don't scale. To start small. To get the foundations right. To trust that how we are and what we do is what the community becomes, on a larg…
Gathering information, then understanding what to do with it, is essential for sustainability.
Reporting tools available in the Invision Community platform can help you better understand the inner workings of your community and decide whether your current setup is leading you towards or away from your bottom line. We recognize that knowledge is power, so we expanded our extensive list of r…
No matter how good your content is, how accurate your keywords are or how precise your microdata is, inefficient crawling reduces the number of pages Google will read and store from your site.
Search engines need to look at and store as many pages that exist on the internet as possible. There are currently an estimated 4.5 billion web pages active today. That's a lot of work for Google.
…
There’s no one-size-fits-all solution when it comes to moderating/guiding an online community.
Each digital world includes its own series of hurdles to overcome. As a community gains momentum and the registration count climbs higher, community moderators are presented with new challenges. These tasks become inherently more complex as a result, siphoning precious resources and oftentimes pa…
Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
Invision Community has a saved actions feature that allows the community team to perform multiple actions on mu…
