As part of our ongoing commitment to deliver the best community software on the market, we routinely run IP.Board through various tools designed to measure efficiency and resource usage, helping us to identify areas that could benefit from minor and major refactoring to make the software more efficient. We do this periodically with all of our software in order to ensure we have not introduced new…
A little while ago, I talked about the front-end store improvements for IP.Nexus 1.4. In addition to these front-end changes, we've also made a few changes to back-end order management which we wanted to talk about today. Tracking Numbers
IP.Nexus has always had the functionality for viewing shipping orders and printing packing notes. In IP.Nexus 1.4 we're expanding the shipping features by ad…
Following on from our first blog entry on IP.Nexus 1.4, one of the areas we wanted to focus on in this version is hosting integration.
IP.Nexus integrates with CPanel and WHM to allow you to sell and manage hosting services to your customers. Monitoring
Anyone who sells hosting services knows that it is important to always have a eye on your servers and you need to know as soon as one of them…
IP.Nexus is our hugely popular eCommerce and business management application for the IPS Community Suite. Over the past few weeks we've been working on lots of new features and enhancements for the next version of IP.Nexus (version 1.4).
The first set of changes we wanted to talk about revolve around the storefront.
The biggest change we've made in this area is a completely redesigned product …
Since the release of IP.Board 3.2 (and our addon application updates), we have been hard at work resolving issues reported to us in order to deliver the most stable and secure community software available on the net. We are very proud of our latest releases, yet we are still working hard to deal with any issues that affect you, our customers. Before we start discussing changes you can expect to …
Since the release of IP.Board 3.2 a few months ago, our immediate focus has been on fixing the bugs that have been reported and making fairly frequent releases to our customers. We're thrilled that IP.Board 3.2 has been a huge success and we've received a lot of feedback which we've enjoyed reading.
Now that the initial wave of bug fixes have been made, we've found the time to add in some functi…
IP.SEO is a free extra from IPS which provides tools to enhance the Search Engine Optimization of your community. It includes features like sitemap generation, the ability to set meta tags on any page, search engine statistics and SEO-related advice on your configuration. The IPS Community Suite itself has many built-in SEO features that are suitable for nearly all communities however IP.SEO expan…
IP.Nexus 1.3 will soon be released alongside the upcoming IP.Board 3.2. Dozens of our clients specifically requested 2Checkout as a payment gateway and we are happy to say that IP.Nexus 1.3 adds 2Checkout as a payment option. Special Promotion from 2Checkout
We are happy to say that 2Checkout has agreed to waive their normal $49 setup fee for all IPS clients for the next 60 days. While IP.Nexus…
Around this time last year, we unveiled the IP.Board Communities app for iPhones. Since then, many community owners have told us that they would like to be able to offer this application customized for their forum, with their own branding.
To meet this need, we introduced the White Label Mobile Applications service, and the response has been overwhelming!
So you can see what the white label a…
Since the very first release of IP.Board, those with a working knowledge of HTML and CSS have been able to alter the look and feel of the board to better match their site.
Over the years, we've made many improvements to the skinning system. For 3.2 alone we've added remote skin editing and more modular CSS to make editing much quicker.
Last year, we introduced the skin generator for customers …
IP.Gallery 4 introduced a fresh look and lots of new features to our popular gallery application.
We've had substantial feedback since 4 and so with Gallery 4.1 (which will be released alongside IP.Board 3.2) we've taken this feedback on board to refine some areas and add frequently requested features. My Media
IP.Board 3.2 introduces a feature called "My Media". This allows you to quickly dr…
IP.Board was one of the first boards to recognise the importance of attracting visitors via popular social networking websites such as Twitter and Facebook.
We have matured this integration over the past few years and IP.Board 3.2.0 offers several new enhancements. Firstly, the pop-up dialogs have undergone a facelift to make them easier to use and easier to recognise which social networking acc…
We've had specific support for mobile touch devices in the IP.Board suite for a number of versions - these devices see a specially designed skin which is stripped down and touch friendly, rather than the usual skin. We've taken the opportunity to update this skin for IP.Board 3.2, refreshing some aspects of the style and adding support for new features. Launcher
Gone is the linear menu of commu…
Just a bit over a week ago we opened the first public preview of IP.Board 3.2.0 and the response was more than we could have ever expected. Most everyone reported they loved IP.Board 3.2 and could not wait to use it on their own community. We received a lot of great feedback and have spent the last week reading and organizing that feedback. While we cannot apply every bit of feedback received, we …
Long before we threw the doors open to our IP.Board 3.2.0 preview board, we blogged about our new text editor. We reasoned that maintaining our own in-house post editor was becoming more time intensive due to the speed at which new versions of all the popular browsers are released. We chose CKEditor in the end because it's a very popular and capable editor that allows one to extend the core code. …
Following our IP.Nexus 1.3 updates, here are the changes made to customer and purchase management: Screenshots shown are subject to design change. Refunds
Occasionally, it may be necessary to refund a customer's payment. Authorize.Net provides an API for refunding transactions and as of IP.Nexus 1.3, transactions can now be refunded right from the Admin CP.
When you refund a payment, the t…
Following our IP.Nexus 1.3 updates, here are the changes to hosting integration: Screenshots shown are subject to design change. Improved Error Log
If a server experiences temporary issues, Nexus is unable to make calls to the server to create, suspend, terminate accounts, etc. When this happens, a log is made so that you can review and resend the failed commands.
In IP.Nexus 1.3, we've imp…
It is important that members be able to follow content that they are interested in within your community. This allows members to keep track of topics of interest, increasing the likelihood they will return to your site, especially when those topics are active and new content is added to them. It is equally important that following such topics is as easy and straightforward as possible. Users do…
Following our IP.Nexus 1.3 updates, here are the changes to the support request system: Screenshots shown are subject to design change. New Reply Warning
Sometimes when working on a support request, the customer or another staff member will reply while you're in the process of typing your reply. This can be both an annoying and embarrassing situation.
In IP.Nexus 1.3, before your reply is …
Development of IP.Nexus 1.3 is well underway and the time has come to share some of the new features and improvements we've been working on.
IP.Nexus 1.3 shall be released alongside IP.Board 3.2 - but is much more than a compatibility update. Our focus for Nexus 1.3 has been to examine and improve each component rather than making large changes. Many of you will have noticed our client area is n…
One of our main goals for IP.Board 3.2.0 was to revamp certain areas of the interface to make it easier to interact with the board. We also wanted to put controls at your fingertips rather than make you root through pages of settings. This blog outlines some of these changes. User Control Panel
In many ways the user control panel follows the old computing convention of a special area for configu…
The "View New Content" (commonly abbreviated to "VNC" on this community) and "My Content" search routines are important tools for most communities using IP.Board. While we have made improvements to these tools in 3.2 to improve both the reliability of both features, and the interface, we wanted to spend a little time enhancing the functionality of both tools as well. We realize that many of our …
Back in February, we posted a series of blog entries about improvements to our Calendar application (part 1 2 3 4 5). To go along with these technical changes and improvements, we've completely overhauled the calendar interface to modernize it and improve usability. This blog entry will review those changes so you know what you can expect when IP.Board 3.2 is available. Main Calendar View
Whe…
In this entry, I'll be showing the new streamlined Sign In and Registration process in IP.Board 3.2.
Registration in particular is a key interface in any community. Too complex, and users will be put off signing up and taking part, potentially costing your community dearly. We've known for some time that our current registration process has needed streamlining to improve user conversions, and IP…
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