Invision Community
789 blog entries in this category
-
While we continue to work on polishing IP.Content 2.1 to make it easier to access and easier to use, we wanted to take a moment to highlight some of the changes we have already made which we believe will allow you to better make use of all that IP.Content 2.1 has to offer. One major goal we are continuing to work towards with IP.Content 2.1 is to make it easier for everyone to use, and we believe these two changes will do just that (even if our work is not yet done). Textual Keys in Templates
- 2,870 views
-
Starting from next week I'll be going into more detail about the user interface changes for Gallery 4.0, but until then, enjoy... I'm sure you'll have a lot of questions, so to keep things ordered, please leave feedback for this blog entry in the Gallery feedback forum. See you next week!
- 1,373 views
-
The article and database functionality in IP.Content helps you manage content on your site in many ways, so one goal we work towards in each release is balancing functionality and capability with ease of use. We don't want to remove functionality to make the software easier to use, but we also don't want the functionality available to inhibit how you use the software. We also work towards integration and consistency with the forums to help deliver a consistent experience for your users. Some
- 5,570 views
-
Following on from my manifesto blog entry, I wanted to discuss some of the changes to structure that Gallery 4.0 introduces and explain why we have made those changes. This blog entry does get a little technical, but even if you are not a technical person, please bear with me and feel free to skip over sections that are not relevant to you. I feel it is important to explain in detail the challenges faced when re-writing Gallery. Overview I want to completely re-focus Gallery and make the med
- 3,591 views
-
IP.Content features robust integration with IP.Board, allowing you to promote posts to articles and allowing you to use your forums to host the comments for your articles and other database records. This functionality is important to many administrators, helping integrate these two areas of your site closely. We have enhanced the IP.Content and IP.Board integration in IP.Content 2.1.0, giving you better control over how IP.Content interacts with your forums. Better Control of Topics You can
- 6,488 views
-
Evolution Six years ago, before Twitter existed and before Facebook became popular we launched "Invision Gallery". It was a simpler time. Not everyone 'surfed' the web with javascript enabled and in general interfaces were fairly basic. The Gallery mimicked a forum structure. It had categories which the administrator set up and allowed members to upload images. Other members could comment on those images and it worked great. A little further down the road we added albums so members could crea
- 2,851 views
-
Every administrator wants to have complete control over the web pages on their site, and this is what IP.Content is all about - allowing you full control over your site's content, right from your admin control panel. While IP.Content is already extremely configurable, we have taken the software even further with IP.Content 2.1, giving you finer control over some key aspects of IP.Content. More Control Over Searching With the first release of IP.Content, the central IP.Board search routine on
- 4,753 views
-
Blocks are a core concept in IP.Content, allowing you to easily create widgets that you can embed on any page (within IP.Content or otherwise). IP.Content 2.1 introduces several useful updates for blocks that we believe will help you customize your pages even further than before. Status Updates Plugin Block IP.Board 3.1.0 improved status update functionality greatly, adding multiple status update support, commenting, and more. Along with this new functionality, the status updates sidebar p
- 4,970 views
-
Improvements to Template Management Development of IP.Content 2.1.0 is well underway, and we've reached the point where we are ready to start sharing with you some of the things you can expect to see updated in IP.Content 2.1.0. We hope you are as excited as we are about the upcoming update, so without further ado, let's cut to the chase... Revision Support Have you ever been editing your page templates and made a change that you wish you could undo, but weren't sure what the template was
- 5,275 views
-
Since we announced IP.Nexus back in May, the interest shown has been phenomenal. We have held two limited pre-sales of IP.Nexus providing participants with a beta version of the product to provide feedback and testing beyond our internal QA team. The ideas presented by the participants of these pre-sales has been invaluable. By using Nexus in real-world situations, users have provided some great ideas both for putting the finishing touches on 1.0 and for future versions. I wanted to go over so
- 6,261 views
-
We are very excited to be nearing the first public beta release of IP.Nexus! There has been much interest in the community for this new product and we cannot wait to get it out the door so everyone can start to enjoy its ecommerce, support, and other features. As this product deals with monetizing your community, we are being very careful with its release. We do not want to release a product that might be unstable when it is designed to collect money on your behalf. Therefore, we are going to
- 7,075 views
-
IPS is constantly looking for ways to improve, and one area of focus is documentation. We get a lot of feedback regarding documentation, and quite frequently the feedback we receive is, unfortunately, too vague to act on specifically. It's always a pleasant delight to get specific, focused feedback on how we can improve. Last week I happened across a topic on our forums with just this kind of feedback, and after reviewing the suggestion and what it would take to implement, we agreed that the
- 2,659 views
-
We are very excited to be nearing the first public beta release of IP.Nexus! There has been much interest in the community for this new product and we cannot wait to get it out the door so everyone can start to enjoy its ecommerce, support, and other features. As this product deals with monetizing your community, we are being very careful with its release. We do not want to release a product that might be unstable when it is designed to collect money on your behalf. Therefore, we are going to
- 10,453 views
-
In IP.Board 3.1.0 we added a 'step through' form that users registering via Twitter and Facebook were prompted to complete before being fully registered. This was so that the user could choose their own display name and complete an email address when it wasn't available from the service (such as Twitter). If a member chose not to complete this form then their registration would not be complete and their account would be missing some data such as a display name and valid email address. This l
- 11,931 views
-
One of the most commonly used features in the Admin control panel is the live search feature. This is a great way to quickly locate settings and even Admin CP pages. In IP.Board 3.1.0, we did have quick search boxes for forums and members on the dashboard but these were not always to hand. Often you need to search for a member or forum and have to navigate through to the correct section. In IP.Board 3.1.2 we have extended the live search to include matches from forum names, group titles, gro
- 8,169 views
-
Moved topic redirect links A common request from our customers over the years is the ability to have those redirect links that are added when moving a topic to automatically 'expire' and be removed. This is one of those features that was on our lists for years but never made it into the feature set due to time constraints and other factors. Happily, we found time to implement this for IP.Board 3.1.2. The administrator can specify a number of days before the redirect links expire in the Ad
- 8,558 views
-
It's an unfortunate fact that something may go wrong with your hosting environment at some point. MySQL is sensitive to many things and often this results in an error being thrown. This can be confusing for you and your members and getting support for this can take time as our technicians often have to request FTP details so they can log in and check the error logs written to disk. A lot of the time, our technicians discover that there isn't an issue with IP.Board but rather something has happ
- 10,467 views
-
In previous blog entries, we've talked about various things the user can do: generate and pay invoices, purchase packages, have custom packages, purchase advertisements, file support requests, etc. IP.Nexus features a centralised customer page from which you can view all the data the user has made. This is what it looks like: The buttons you see along the top allow you to send the user an Email, view the customer's history (which shows a chronological log of actions made to the user account
- 3,403 views
-
IP.Board 3.1 has a great advertisement system. Administrators can specify code to appear in certain locations around the community to display banner ads. With IP.Nexus, it seemed logical to expand this to allow members of a community to purchase advertisement space. In order to do this, when you install IP.Nexus, the advertisement system in IP.Nexus will override the system in IP.Board. Even if you're not planning on selling advertisement space, the system in IP.Nexus allows you to set up mul
- 6,160 views
-
In an application like IP.Nexus, it is important to have verbose logging features. Frequently you may wish to look over a the past actions of a customer to assist them, to check for suspicious activity or just for your own records. In IP.Nexus, every action taken on a customer account is logged and can be viewed from the customer's information page. IP.Nexus features a customer page in the Admin CP (which will be discussed more in a future blog entry). From here, you can access their history
- 3,689 views
-
Updated 25th June: Due to popular demand, we have added support for POP3 account polling as well as Email Piping As mentioned in a previous blog entry, IP.Nexus supports Incoming Emails to be parsed as support requests. Technical Requirements In order for Incoming Emails to function, you will either need to configure your server to pipe Emails to a script, or a mail account which supports POP3. Customers using our hosting service who are paying $5 for IP.Content and IP.Nexus will be hap
- 7,083 views
-
IP.Nexus allows account holders to create alternate contacts who can submit support requests on your behalf. On my account I have a package called "Basic Widget". I can create an alternate contact assigned to this package, and we will then both be able to submit support requests related to it, and view requests each other have submitted. This is the alternate contacts page: You can add a contact by pressing the button at the bottom, which will allow you to select which packages to assign
- 2,853 views
-
In our previous blog entry, we showed the front end for submitting support requests. In this entry, we'll show how staff members deal with support requests from the Admin CP. This is what the support listing in the Admin CP looks like: Staff members can select which departments and statuses to show using the filters at the bottom. Of course, only the departments they are allowed to access are shown. Support requests are sorted by the date of the last reply, ignoring any replies made by t
- 3,533 views
-
In our previous blog entry, we discussed the management of the support desk. In this blog entry, we'll be showing the front-end to creating support requests from the client area. Members can view all of their support requests in the client area: Members can submit a support request by clicking the "New Request" button. The member can select a department, and if the selected department requires an associated package, they will be prompted to select one. IP.Nexus automatically works out w
- 4,267 views
