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IP.Nexus 1.4 Dev Update: Miscellaneous Enhancements

To wrap up our series of blog entries on IP.Nexus 1.4, there's just a few more new features and enhancements that warrant mentioning.

HTML Emails

Matt recently blogged about the new HTML email support in the IPS Community Suite. IP.Nexus 1.4 makes full use of this feature to send out clear, description and well formatted emails.

It's much more than just a new wrapper around the same text - we've reviewed every email that IP.Nexus sends to make it more informative.

Here's a sample before and after shot of a payment received notification:

Charts & Graphs (and Lists)

Back in December last year, we added a feature to Nexus allowing you to generate charts and graphs with various data. All graphs can be viewed for any period of time (and any span of time), you can customise which data to to place on what series and you can view the results as a pie chart, bar chart or line graph.

We're adding two new features to this. First, a new type of graph which allows you to generate graphs based on the income received based on the country of the user purchasing:

We've also added a new option for viewing the data - as a list. Often people just want to know, for example, what are their best selling products, not necessarily in a graph form. By selecting list as the chart type, you can see just that:

You can of course use this list view for any of the graph types, including the new markets type.


When viewing a support request, there's quite a few things you can do other than reply. We've made two often performed actions: managing the cc list, and tracking/untracking the support request work using AJAX, so you can perform these actions without having to reload the page, distracting you from the support request.

Support Bounce

Sometimes customers will reply by email to a support request which had been closed for a long time. Previously, IP.Nexus would simply reopen the support request, however, this can be annoying if you sort requests by the date they were opened, as they will have suddenly jumped to the top of the queue.

In IP.Nexus 1.4, you have the option to have Nexus reply to the customer in this case, asking them to submit a new support request, rather than reopening the old.

Coupons and Renewals

IP.Nexus allows you to create coupons which can only be used against chosen products. In IP.Nexus 1.4, you can specify if the coupon can also be used against renewals of those products.

Alternate Contact Management

We've redesigned the interface for managing alternate contacts in the Admin CP. You can now search for the alternate account by name, id number or email address, and can edit existing alternate contacts.

That's all for IP.Nexus 1.4. Beta testing will begin soon, so keep an eye on the testing forum. In the meantime, if you have any feedback or suggestions unrelated to this blog entry, as always, please post them in the IP.Nexus forum :smile:

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