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Posted

Hello.  I'm having trouble with the "Forgot your password?" link in the login form.  When a user enters their email and clicks Recover Password, it doesn't do anything.  I tried opening it in a new window without any luck.  I reset the theme to the generic theme and tried disabling all customizations, but I'm getting the same result. 

I recently moved my file uploads to S3, if that makes any difference.

 

https://www.scrollsawvillage.com/lostpassword/

 

Thank you for your assistance.

Posted

No....not really.  The ones that are there seem to be referring to an original upload.  I tried the password recovery several times today and it's not showing.  I had a member do the same thing earlier today, but I don't see anything in that regard.

 

Could contain: Page, Text

Posted

Is it a complete blank page you are getting? If so, please check your server error log, as its likely the issue is being logged there

Posted
1 hour ago, Nathan Explosion said:

Always look at the big picture...

Could contain: File, Webpage, Page, Text

That states "This site key is not enabled for the invisible captcha." - your captcha isn't working on that page.

Good catch. I thought he was referring to when resetting 🙂 

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