panzerscope Posted October 4, 2023 Share Posted October 4, 2023 Hey guys, I have come across this issue a few times now on my community and its getting more frequent. To explain, I have subscription levels with different upload attachment quota's for members. The issue I am coming across is when a user has hit the attachment quota limit associated with their subscription level, they get a non precise error which leads us to receiving unnecessary support tickets due to confusion. See the error below that our users receive when they hit the quota limit. Users will create support tickets making the assumption that either: A. We have changed our file upload policies regarding single file upload size B. That there is some form of platform bug When neither of the above is the case. This message needs to be far clearer than it is. At the very least it should elude to the fact the user has reached their attachment quota limit, or do not have enough remaining quota for the upload. They way users read it is "1 file would exceed the total allowed size....". Allowed size of what exactly ? Hopefully this message can be made clearer moving forward, it would be appreciated. Many thanks, P Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 4, 2023 Share Posted October 4, 2023 You should be able to edit your board’s language to make the string say whatever you like it to be. 🙂 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 5, 2023 Share Posted October 5, 2023 https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-visual-language-editor-r119/ And https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-standard-editor-r120/ Link to comment Share on other sites More sharing options...
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