Ueda Posted July 27, 2023 Share Posted July 27, 2023 Quote ["applications\/featuredcontent\/hooks\/includeJSandCSS.php","applications\/brilliantdiscord\/hooks\/standardDispatcherCss.php","applications\/valanexuswishlist\/hooks\/valawishlist.php","applications\/indisposable\/hooks\/C_DispatcherFront.php","applications\/brilliantdiscord\/hooks\/member.php","applications\/profilesongs\/hooks\/MemberHook.php","applications\/indisposable\/hooks\/C_Member.php","plugins\/profilebackgrounds\/hooks\/96e06cea0b135dd381f1797e1ca01d68.php","plugins\/groupcoloronuserlink\/hooks\/e3665b8e208e0e18747b41721146b256.php","plugins\/pcdd05d637c\/hooks\/0a7a00036d391608c653ca6abf2a1d41.php","applications\/brilliantdiscord\/hooks\/group.php","applications\/profilesongs\/hooks\/GroupHook.php","applications\/brilliantdiscord\/hooks\/lateNotifications.php","applications\/brilliantdiscord\/hooks\/contentNotifications.php"] The plugin "groupcoloronuserlink" was not compatible, and so I removed it. But it still seems to appear in this error log in the MySQL table "nin_core_logs". The forum loads with some errors and the top of the page displays [[Template core/global/global/includeJS is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] I've tried manually setting the theme to default theme, it didn't help. I tried changing it to recovery mode, AdminCP was still inaccessible. Link to comment Share on other sites More sharing options...
Ueda Posted July 27, 2023 Author Share Posted July 27, 2023 I've disabled all plugins and applications. It's still persisting. I'm getting this error when entering the admin CP Quote #0 /home/rorySharedUser/ninonline.org/forum/init.php(1029): IPS\_Log::log('OutOfRangeExcep...', 'uncaught_except...') #1 [internal function]: IPS\IPS::exceptionHandler(Object(OutOfRangeException)) #2 {main} Quote OutOfRangeException: (0) #0 /home/rorySharedUser/ninonline.org/forum/applications/nexus/Application.php(226): IPS\Application\_Module::get('nexus', 'hosting', 'admin') #1 /home/rorySharedUser/ninonline.org/forum/system/Dispatcher/Admin.php(357): IPS\nexus\_Application->acpMenu() #2 /home/rorySharedUser/ninonline.org/forum/system/Dispatcher/Admin.php(68): IPS\Dispatcher\_Admin->buildMenu() #3 /home/rorySharedUser/ninonline.org/forum/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init() #4 /home/rorySharedUser/ninonline.org/forum/admin/index.php(13): IPS\_Dispatcher::i() #5 {main} Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 27, 2023 Share Posted July 27, 2023 This is being looked into for you at present We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
Ueda Posted July 27, 2023 Author Share Posted July 27, 2023 I've updated the information. Thank you Marc! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 27, 2023 Share Posted July 27, 2023 Your login requires email address, however you appear to have provided display name there. Please could you amend this and let us know once this is done? 🙂 Link to comment Share on other sites More sharing options...
Ueda Posted July 27, 2023 Author Share Posted July 27, 2023 That's been fixed, sorry! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 27, 2023 Share Posted July 27, 2023 Please upload a fresh set of files from your client area, then run the upgrader from /admin/upgrade . Not everything is upgraded on your site which is likely why you are having issues. Link to comment Share on other sites More sharing options...
Ueda Posted July 27, 2023 Author Share Posted July 27, 2023 (edited) @Marc Stridgen Oh, seems no upgrader run was necessary, admin CP is accessible now. Thank you! Edited July 27, 2023 by Ueda Link to comment Share on other sites More sharing options...
Ueda Posted July 27, 2023 Author Share Posted July 27, 2023 Databases seem to be broken though. Should I create a new ticket for this? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 27, 2023 Share Posted July 27, 2023 If you havent done anything to fix it, as I mentioned, files are not up to date. You need to upload a fresh set of files and run the upgrader from /admin/upgrade Miss_B 1 Link to comment Share on other sites More sharing options...
Ueda Posted July 27, 2023 Author Share Posted July 27, 2023 (edited) I have done what you have said but there are no applications to update. Everything else is fixed now. Databases are broken. Edited July 27, 2023 by Ueda Link to comment Share on other sites More sharing options...
Miss_B Posted July 27, 2023 Share Posted July 27, 2023 24 minutes ago, Ueda said: I have done what you have said but there are no applications to update. Did you actually run the upgrader as adviced above? 25 minutes ago, Ueda said: Databases are broken. Broken how? Do you get errors? If so, what errors? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 27, 2023 Share Posted July 27, 2023 Ive created a ticket on this for you Link to comment Share on other sites More sharing options...
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