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Hi. I activate this function in the question forum, but it does not stay active after saving. I have disabled everything from the third parties and have no errors in the log.

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Solved by Marc

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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author

Hi Marc. I installed a clean version locally and the problem is present in version 4.7.7. It does not turn on the ability for users to choose the best answer.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

  • Author

Thank you Marc.

  • 1 month later...
  • Solution

Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know.

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