John.me Posted February 3, 2023 Posted February 3, 2023 We have customers that post support questions on our community. We'd like to be able to mark these as 'solved' to show that their problem was fixed. Any way to do this?
Solution Marc Posted February 3, 2023 Solution Posted February 3, 2023 You would edit the forum in question, and go to the "Display settings" tab. On there you will see "Enable solved" 🙂 John.me and David N. 2
abobader Posted February 5, 2023 Posted February 5, 2023 What Marc said is for topic starter to mark a reply as best answer, if you want the mod's team do that, then: Staff - Moderators - Forums - Can set best answer/solved. John.me, Marc and David N. 3
Marc Posted February 6, 2023 Posted February 6, 2023 On 2/5/2023 at 5:35 AM, abobader said: What Marc said is for topic starter to mark a reply as best answer, if you want the mod's team do that, then: Staff - Moderators - Forums - Can set best answer/solved. Quite correct. Thank you for that addition abobader 1
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