sulervo Posted January 1, 2023 Share Posted January 1, 2023 Hi, processes (over 400) and tasks in stuck at least two weeks. Please help? Link to comment Share on other sites More sharing options...
Jim M Posted January 1, 2023 Share Posted January 1, 2023 When running background tasks manually, it is resulting in a 500 Internal Server Error. You will need to obtain the Server Error log entry for this error from your hosting provider and provide it here for us to provide further guidance. Link to comment Share on other sites More sharing options...
sulervo Posted January 1, 2023 Author Share Posted January 1, 2023 Ok, I'll ask. Link to comment Share on other sites More sharing options...
sulervo Posted January 1, 2023 Author Share Posted January 1, 2023 My server guy said: "After the upgrade we see the automated tasks to not get completed. And share with them access so they can check it. As we can’t do anything with there tasks scheduler." Link to comment Share on other sites More sharing options...
Jim M Posted January 1, 2023 Share Posted January 1, 2023 Sorry, I am a little confused by that statement, we are not asking them to resolve the issue but merely provide us the log in question from your server error log. Without it, we cannot assist. As this is a server management task, it would be something you or them would need to provide as we only support our software, not the server management items. Link to comment Share on other sites More sharing options...
Daniel F Posted January 1, 2023 Share Posted January 1, 2023 Make sure you’re using the same PHP version for the Webserver and CLI if you’re using cron jobs to run tasks Link to comment Share on other sites More sharing options...
sulervo Posted January 1, 2023 Author Share Posted January 1, 2023 (edited) 10 minutes ago, Daniel F said: Make sure you’re using the same PHP version for the Webserver and CLI if you’re using cron jobs to run tasks Yes the same is in use.@Jim M No other errors than this PHP error: PHP Fatal error: Declaration of IPS\gallery\_Image::getItemsWithPermission($where = [], $order = null, $limit = 10, $permissionKey = 'read', $includeHiddenItems = null, $queryFlags = 0, ?IPS\Member $member = null, $joinContainer = false, $joinComments = false, $joinReviews = false, $countOnly = false, $joins = null, $skipPermission = false, $joinTags = true, $joinAuthor = true, $joinLastCommenter = true, $showMovedLinks = false) must be compatible with IPS\Content\_Item::getItemsWithPermission($where = [], $order = null, $limit = 10, $permissionKey = 'read', $includeHiddenItems = IPS\Content\Hideable::FILTER_AUTOMATIC, $queryFlags = 0, ?IPS\Member $member = null, $joinContainer = false, $joinComments = false, $joinReviews = false, $countOnly = false, $joins = null, $skipPermission = false, $joinTags = true, $joinAuthor = true, $joinLastCommenter = true, $showMovedLinks = false, $location = null) in /home/nginx/domains/xxx.com/public/applications/gallery/sources/Image/Image.php on line 1882 Would you like to check in the server? Edited January 1, 2023 by sulervo Link to comment Share on other sites More sharing options...
Jim M Posted January 1, 2023 Share Posted January 1, 2023 3 minutes ago, sulervo said: Yes the same is in use.@Jim M No other errors than this PHP error: PHP Fatal error: Declaration of IPS\gallery\_Image::getItemsWithPermission($where = [], $order = null, $limit = 10, $permissionKey = 'read', $includeHiddenItems = null, $queryFlags = 0, ?IPS\Member $member = null, $joinContainer = false, $joinComments = false, $joinReviews = false, $countOnly = false, $joins = null, $skipPermission = false, $joinTags = true, $joinAuthor = true, $joinLastCommenter = true, $showMovedLinks = false) must be compatible with IPS\Content\_Item::getItemsWithPermission($where = [], $order = null, $limit = 10, $permissionKey = 'read', $includeHiddenItems = IPS\Content\Hideable::FILTER_AUTOMATIC, $queryFlags = 0, ?IPS\Member $member = null, $joinContainer = false, $joinComments = false, $joinReviews = false, $countOnly = false, $joins = null, $skipPermission = false, $joinTags = true, $joinAuthor = true, $joinLastCommenter = true, $showMovedLinks = false, $location = null) in /home/nginx/domains/xxx.com/public/applications/gallery/sources/Image/Image.php on line 1882 Would you like to check in the server? Please make sure all files on your server are up to date and that all third-party applications/plugins are compatible with PHP 8. Link to comment Share on other sites More sharing options...
sulervo Posted January 1, 2023 Author Share Posted January 1, 2023 All addons updated to the latest versions and they support php8. I did this 2 weeks ago when updated to the latest forum version. Could you please recheck why the tasks are not progressing? I can also provide SSH and FTP creds if needed. Link to comment Share on other sites More sharing options...
Jim M Posted January 1, 2023 Share Posted January 1, 2023 You have various applications which are out of date and not running PHP 8 compatible code so you will need to uninstall or renew our software for Blogs, Gallery, and Commerce. Link to comment Share on other sites More sharing options...
sulervo Posted January 1, 2023 Author Share Posted January 1, 2023 That's fine. I have tried earlier but can't. Any tricks? Link to comment Share on other sites More sharing options...
Jim M Posted January 1, 2023 Share Posted January 1, 2023 Please be advised I have switched this to a ticket so we can further assist. Please watch your email for further correspondence. Link to comment Share on other sites More sharing options...
sulervo Posted January 1, 2023 Author Share Posted January 1, 2023 Ok, thank you! Link to comment Share on other sites More sharing options...
Solution sulervo Posted January 4, 2023 Author Solution Share Posted January 4, 2023 Quote Hi, this was caused by a broken record for reported items. I have fixed this for you, which resolved the issue.-- Daniel Invision Community Support 🤩 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 4, 2023 Share Posted January 4, 2023 Glad to hear my colleague managed to get that sorted for you 🙂 sulervo 1 Link to comment Share on other sites More sharing options...
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