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Posted (edited)

If it’s deleted, it’s gone. The only way to recover it would be to restore from a backup that happened prior to it being deleted. 

Doing this would mean you lose anything that happened (new user registrations, posts, etc) that occurred after that backup. 

Edited by Randy Calvert
Posted

Thank you so much for the reply!!

So there is no recycle bin, there is no option to pay invision to restore from a backup into a sandbox, and then transfer just that one forum back in so you don't lose all of that?

Posted

Are you hosted with Invision? I don't think that they provide that service, but there is no harm in asking them.

What you are asking for is very difficult, but doeable imo. 

Posted

Thanks for the reply, I'll wait for a reply from invision and hope for the best. Even if worst case scenario, it was restored into a NEW forum, and I paid for the service and was able to copy key pieces of data from it. I just don't even know how I deleted it  😞

Posted

As Adriano mentioned, did you change the forum from Category to Discussion as discussed in your other topic? If you're having issues, could you please let me know the name of the forum and I can investigate?

Unfortunately, we only would do a full database restoration so you would lose any data after the database was backed up. I'd rather not do that to you unless completely necessary.  

Posted

THANK YOU THANK YOU THANK YOU, that was a seperate issue, we are doing a lot of work on our forum right now, it has been closed to everyone for days now.

 

It was a sub folder/forum under 2022 - Hidden that was named   Fall

Could contain: Page, Text

Could it be restored to a NEW temp forum, so I could go in and pull out the data, then that new one could get deleted after a month. We have done SOOOOOO much work over the last few days.

Posted

I don't see that this particular forum was deleted in the administrator logs, however, I do see the following log "forums_forum_147 and all children" which were deleted. Was this forum a parent/child in which was a part of that?

Posted

If so please do it, charge my account, and send me the login details via email. I assume you guys don't work weekends

 

Just now, Jim M said:

I don't see that this particular forum was deleted in the administrator logs, however, I do see the following log "forums_forum_147 and all children" which were deleted. Was this forum a parent/child in which was a part of that?

I'm not even sure exactly what happened  😞      I created what I thought was a sub forum/discussion, was going to transfer some content into that container, decided I didn't need that SUB forum, so I deleted the sub forum, NOT the parent named "Fall" Or so I thought.

 

I assume this comes down to that you can't in any way, just get me the data back from that "Fall" forum, even if it was a restore into a new site, then transfer just that forum over. So....... that being said, it's friday, it's late, would you be able to restore my site into a NEW one (Don't restore over my current data) charge my account forr a new system, and email me the login details???

THANK YOU FOR YOUR TIME!!!

 

Posted

Please be advised I have moved to this to a ticket so that we can look into this further and if these items were deleted, see if there is a plan for restoration we can do. Please check your email for further correspondence.

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