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email sending is not working


Sirapat Kidwisala

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If there is no error at all, it means IPB successfully passed the email to your server. You would need to work with your hosting provider to troubleshoot why they’re not delivering it. 

In many cases, it’s because you don’t have DKIM and SPF setup for your domain which can result in certain servers refusing to deliver the message thinking it’s spam. 

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15 minutes ago, Sirapat Kidwisala said:

what if there is no error being logged at all? the email is just simply doesn't send out. I'm using PHP mail delivery method by the way.

Please contact your email provider for assistance. As Randy mentioned, it means our software successfully passed it to your email provider but they failed to deliver it.

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