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Ranks of users disappeared in posts after upgrade to 4.7.3


Go to solution Solved by Jim M,

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Posted (edited)

After upgrade ranks disappeared on the left side of user posts where user's nickname and number of posts is located.

However, we still can see ranks in admin panel correctly set up as they were before. The achievements are enabled in achievements settings.

Edited by Davidus
Posted
On 11/1/2022 at 7:02 PM, Jim M said:

Ranks have been moved to an image by the user's profile photo in content. When hovering over the image, you will see the rank:

Could contain: Text

 

How can I return them back inside post?

Posted
1 hour ago, Davidus said:

 

How can I return them back inside post?

This would require customization. There is not something available to return this via the software itself.

Matt did make this post to return custom member titles so you may be able to look at this but I'm afraid, this is outside our scope of support and only provide as a courtesy:

 

 

Posted

@Jim M

Thank you. With usage of html and css customization I successfully returned those ranks.

But I have another problem. I noticed that it is not possible for some of the users to change so called retained member title in ACP settings because the field is not present. Some users have the field retained member title in Profile Data card which is possible to edit and some of them simply don't have that field in Profile Data card.

Posted
3 minutes ago, Davidus said:

But I have another problem. I noticed that it is not possible for some of the users to change so called retained member title in ACP settings because the field is not present. Some users have the field retained member title in Profile Data card which is possible to edit and some of them simply don't have that field in Profile Data card.

Do you have Member can edit value? enabled on the profile field? If so, could you please provide an example of each type you mentioned here that we can review?

Posted (edited)
22 minutes ago, Jim M said:

Do you have Member can edit value? enabled on the profile field? If so, could you please provide an example of each type you mentioned here that we can review?

I found only values "No value" or those with value that we entered (mods usually). For some other users there is no field retained on the Profile card in admin panel.

One example with retained field which can be edited/fulfilled:

Could contain: Text

 

And another one without the retained field:

Could contain: Text

Edited by Davidus
Posted
33 minutes ago, Jim M said:

Do you have Member can edit value? enabled on the profile field? If so, could you please provide an example of each type you mentioned here that we can review?

 

Now I found it. There is option Member can edit value. But if I enable it other users will be able to change it themselves on their profile. Isn't it meant only for mods to do this?

 

Posted
11 minutes ago, Davidus said:

 

Now I found it. There is option Member can edit value. But if I enable it other users will be able to change it themselves on their profile. Isn't it meant only for mods to do this?

 

No. If you want only your moderators to edit then you would need to ensure you have set "Show on member's profile?" to one of those values. Then also ensure that your moderators have the permission to edit profile fields in moderator permissions.

You mentioned that only some users could edit which is why I wanted to ensure that you had "Can member edit" to ensure non-moderators were able to edit but that doesn't seem like it's what you want.

Posted

If the user in question does not have this filled out, it will not show up on their profile till you go to their profile and click the Edit Profile button and fill one in.

Posted (edited)
22 hours ago, Jim M said:

If the user in question does not have this filled out, it will not show up on their profile till you go to their profile and click the Edit Profile button and fill one in.

 

There is no field retained when I click Edit user on any user's profile.

 

Field retained is only visible in admin on some users and it is possible to edit. But some users don't have that field.

Edited by Davidus
Posted
2 minutes ago, Davidus said:

 

There is no field retained when I click Edit user on any user's profile.

 

Field retained is only visible in admin on some users and it is possible to edit. But some users don't have that field.

I'm confused by your statement, all users would have the field present if the moderator in question has the ability to edit all user profiles. Could you please provide an example we can take a look at?

Posted (edited)
9 minutes ago, Jim M said:

I'm confused by your statement, all users would have the field present if the moderator in question has the ability to edit all user profiles. Could you please provide an example we can take a look at?

Example of user with no field retained:

Could contain: Text, Person

After I click Edit (Uredi):

There is no field retained.

Could contain: Page, Text, File

 

There is an example of user with field retained and I want to have that field on all users:

Could contain: Text

Edited by Davidus
Posted (edited)

Issue solved. After value is modified on users's profile in forum then appears in admin on user's profile card and member can edit value must be enabled.

Edited by Davidus
  • 2 weeks later...
Posted (edited)

Maybe this new issue is for a new topic, maybe not, so anyway...

I noticed that if I enter member title that this is a some sort of a new rank, and not the old rank of a user from previous version of forum.

After I changed user's member_title in admin and after that checked in phpMyAdmin, the value 'member_title' in table 'core_members' was not changed. It is like Invision Community added a new table with ranks in DB.

Edited by Davidus
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