Wicked007 Posted October 29, 2022 Share Posted October 29, 2022 (edited) The webpage at https://xxxxx.com/topic/xxxxx-xxxxxxx/page/5/#comment-xxxxxx might be temporarily down or it may have moved permanently to a new web address. ERR_FAILED On Cloud and this is happening very often over the last few days.. Suggestions ? Solutions ? Thank you Edited October 29, 2022 by Wicked007 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 31, 2022 Share Posted October 31, 2022 Are you getting the same right now? I dont seem to be seeing any issues on your site at present Link to comment Share on other sites More sharing options...
Wicked007 Posted November 1, 2022 Author Share Posted November 1, 2022 @Marc Stridgen no we have not seen that anymore BUT we are having trouble with the site being up, its down periodically for a few seconds then back up . Its very frustrating maybe if you could take a look again ? Thank you Link to comment Share on other sites More sharing options...
Jim M Posted November 1, 2022 Share Posted November 1, 2022 Unfortunately, I am not seeing any performance issues, nor is the site down (currently). At time of writing your last post, were you having issues? Are you performing any specific actions when it goes down? Link to comment Share on other sites More sharing options...
Wicked007 Posted November 2, 2022 Author Share Posted November 2, 2022 no at time of writing the message no it was not down. Its like down for a few minutes , then pops back up. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 2, 2022 Share Posted November 2, 2022 Sorry, I believe what my colleague is asking, is if when this happens, are you performing any specific action? The reason we ask if there can be issues if items take a long time to run in the background, that may well cause the issues Link to comment Share on other sites More sharing options...
Wicked007 Posted November 2, 2022 Author Share Posted November 2, 2022 (edited) at this time i was searching for a member , just happend 8am Edited November 2, 2022 by Wicked007 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 2, 2022 Share Posted November 2, 2022 This would usually happen only when an item is taking an unnessesary length of time to complete. Before anything else, please disable all 3rd party items, and run this search again, to see if you can replicate Link to comment Share on other sites More sharing options...
Wicked007 Posted November 3, 2022 Author Share Posted November 3, 2022 As i have not had anymore problems since the above , ill mark this as solved and just make contact again if need be. Thanks for the help and suggestions ! Link to comment Share on other sites More sharing options...
Jim M Posted November 3, 2022 Share Posted November 3, 2022 Excellent. Glad to hear that, at least in the short term, things are looking good for you 🙂 . Link to comment Share on other sites More sharing options...
Wicked007 Posted November 7, 2022 Author Share Posted November 7, 2022 Unfourtantly its been acting up again. Last thing i did this time was access the Commerce area 7:06pm tonight This community is temporarily unavailable Please wait a few minutes and try again. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 7, 2022 Share Posted November 7, 2022 I know there have been some improvements in these areas lately (as we are always doing, of course). One thing I would advise is upgrading to the latest release,as these can be caused if you have something that is causing errors over and over, or timing out. Link to comment Share on other sites More sharing options...
Wicked007 Posted November 17, 2022 Author Share Posted November 17, 2022 Hi @Marc Stridgen so we have upgraded to the latest release. The system is very slow and takes about 5 seconds sometimes longer to actually get to where i want to go . The above message is shown every now and then and if you wait the 5 seconds it normally takes you to where its suppose to. That seems to be an issue and really do need help getting it resolved if possible. NOW what is happening is that two of my Mods (located in the UK) cant get to the site, it shows them also the above message and even a blank screen. He is able to gain access again and then it happends all over . So i signed in as him (im located elsewhere) and i too get a blank screen or the "page isnt working" . I also went to deinstall an application , got a screen saying "page isnt working" Error 500 . According to the logs though it shows that it was deinstalled but its still in the list of applications. Please help . Link to comment Share on other sites More sharing options...
Jim M Posted November 17, 2022 Share Posted November 17, 2022 Please be advised I have moved this to a ticket so that we can assist you further. Please check your email for further correspondence. Link to comment Share on other sites More sharing options...
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