Luca Barzelogna Posted October 13, 2022 Share Posted October 13, 2022 Hi, How to correct this? thanks Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 13, 2022 Share Posted October 13, 2022 Please go to the support area of your admin CP, and check to see if its stating you are not using UTF8MB4 at present, as this would cause the issue you have there if they are upposed to be other characters Link to comment Share on other sites More sharing options...
Luca Barzelogna Posted October 13, 2022 Author Share Posted October 13, 2022 thanks, where I can find this? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 13, 2022 Share Posted October 13, 2022 Within your admin CP, the support button is in the top right Link to comment Share on other sites More sharing options...
Luca Barzelogna Posted October 13, 2022 Author Share Posted October 13, 2022 phpinfo? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 13, 2022 Share Posted October 13, 2022 No, this should be shown under the mysql section if its not set already Before we go any further, do you know what was supposed to have been posted there? Link to comment Share on other sites More sharing options...
Luca Barzelogna Posted October 13, 2022 Author Share Posted October 13, 2022 (edited) già pò Edited October 13, 2022 by Luca Barzelogna Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 13, 2022 Share Posted October 13, 2022 You have quite a lot of issues under the mysql section that you need to address in your support area there. Are these old posts or is this happening if you post now? Link to comment Share on other sites More sharing options...
Luca Barzelogna Posted October 13, 2022 Author Share Posted October 13, 2022 they are old post Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 13, 2022 Share Posted October 13, 2022 Unfortunately these are likely to have been from a server move or conversion. Which means there will be nothing you are able to do about them besides manual editing. Link to comment Share on other sites More sharing options...
teraßyte Posted October 14, 2022 Share Posted October 14, 2022 Yes. That looks like the database was imported(?) with the wrong charset at some point. Maybe during a server move (or simply a backup restore). I've seen it plenty of times. If the issue affects only a few posts I suggest simply fixing the ones you come across manually. However, considering Italian uses a lot of accents (I would know being Italian myself lol), I guess the issue covers a lot of content. Unless you know how to fix it yourself you can look into hiring a developer to fix it for you. The only way to solve it would be if you have an old backup of the correct data and it's possible to attempt to re-import it. Any edited content would be lost though. if you just overwrite the rows though. There are ways to avoid that, but it's quite a time consuming process. And if you don't have the original, non-broken data it's still possible to attempt to fix it but it requires even more time. Link to comment Share on other sites More sharing options...
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