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[Day_]

Just had an email notification from my site with several replies to a topic I created.

At the bottom:

Did any of these replies answer your question?There may be more replies than those shown here. 

Help others by going to the topic and use the 'Mark as Solution’ button on the post with the best answer 

The thing is, it wasn't posted as a question, I don't even have permissions set for those kind of topics to mark as a solution.

Something isn't right here. Houston we have a problem.

[Marc]

Please could you provide me with more information on this? Which topic was this for?

[Day_]

1 minute ago, Marc Stridgen said:

Please could you provide me with more information on this? Which topic was this for?

https://dcfcfans.uk/topic/40306-freedom-of-speech/

 

[Marc]

Unfortuanetly your site is just sitting on "Checking if the site connection is secure" and not allowing us past that point. Please could you disable this while we are checking the issue.

 

Note however, this is not related to "Questions" forums. Its related to the ability to mark items solved, which is separate to that which you show on your screenshot

[Day_]

2 minutes ago, Marc Stridgen said:

Unfortuanetly your site is just sitting on "Checking if the site connection is secure" and not allowing us past that point. Please could you disable this while we are checking the issue.

 

Note however, this is not related to "Questions" forums. Its related to the ability to mark items solved, which is separate to that which you show on your screenshot

I've just removed the JS check for North America on Cloudflare so you should be good to go.

Wasn't aware there was a difference, assumed marking as a solution was when a question was asked

[Day_]

Just seen this setting, not something I have recall ever changing and I don't see Mark as Solution button in the topic posted, or in any topic in fact. First time I have received an email like this.

 

[Marc]

Please ensure the access on file has ACP access. It has no accesss at present unfortunately

[Day_]

Sorry about that, sorted now

[Marc]

Ive created a ticket for you on this, and someone will be in contact as soon as possible

[David..]

On 9/23/2022 at 4:46 PM, Marc Stridgen said:

Ive created a ticket for you on this, and someone will be in contact as soon as possible

I am also experiencing this and emails being sent out to authors with non-solved sections.

[Marc]

2 minutes ago, David.. said:

I am also experiencing this and emails being sent out to authors with non-solved sections.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

[Marc]

This issue has been resolved in the recently released 4.7.3 version. Please upgrade to resolve this. If you are then still experiencing problems, please let us know.

[David..]

On 10/11/2022 at 4:36 PM, Marc Stridgen said:

This issue has been resolved in the recently released 4.7.3 version. Please upgrade to resolve this. If you are then still experiencing problems, please let us know.

I am still experiencing this problem.

 I’m not entirely sure, but it may be related to topics created via the API.

[Marc]

Do you have 2 you can compare in order to confirm this?

[David..]

9 hours ago, Marc Stridgen said:

Do you have 2 you can compare in order to confirm this?

Sadly, no. I just check my email and it was getting spammed.

I haven't received anything on other emails as of now.

[Randy Calvert]

This happened ONCE from this community and on my own community following the upgrade.  After that, it has not happened again.  

[Marc]

I have created a ticket for you on this, David. Please ensure all access details are up to date

[elonegenio]

This is occurring on our community, too.  We upgraded to the 4.7.3 last week.

[Marc]

Please let us know if this happens again from now, as I suspect these are items that are just backlog on email from before you upgraded