Day_ Posted September 23, 2022 Posted September 23, 2022 Just had an email notification from my site with several replies to a topic I created. At the bottom: Did any of these replies answer your question?There may be more replies than those shown here. Help others by going to the topic and use the 'Mark as Solution’ button on the post with the best answer The thing is, it wasn't posted as a question, I don't even have permissions set for those kind of topics to mark as a solution. Something isn't right here. Houston we have a problem.
Marc Posted September 23, 2022 Posted September 23, 2022 Please could you provide me with more information on this? Which topic was this for?
Day_ Posted September 23, 2022 Author Posted September 23, 2022 1 minute ago, Marc Stridgen said: Please could you provide me with more information on this? Which topic was this for? https://dcfcfans.uk/topic/40306-freedom-of-speech/
Marc Posted September 23, 2022 Posted September 23, 2022 Unfortuanetly your site is just sitting on "Checking if the site connection is secure" and not allowing us past that point. Please could you disable this while we are checking the issue. Note however, this is not related to "Questions" forums. Its related to the ability to mark items solved, which is separate to that which you show on your screenshot
Day_ Posted September 23, 2022 Author Posted September 23, 2022 2 minutes ago, Marc Stridgen said: Unfortuanetly your site is just sitting on "Checking if the site connection is secure" and not allowing us past that point. Please could you disable this while we are checking the issue. Note however, this is not related to "Questions" forums. Its related to the ability to mark items solved, which is separate to that which you show on your screenshot I've just removed the JS check for North America on Cloudflare so you should be good to go. Wasn't aware there was a difference, assumed marking as a solution was when a question was asked
Day_ Posted September 23, 2022 Author Posted September 23, 2022 Just seen this setting, not something I have recall ever changing and I don't see Mark as Solution button in the topic posted, or in any topic in fact. First time I have received an email like this.
Marc Posted September 23, 2022 Posted September 23, 2022 Please ensure the access on file has ACP access. It has no accesss at present unfortunately
Marc Posted September 23, 2022 Posted September 23, 2022 Ive created a ticket for you on this, and someone will be in contact as soon as possible Day_ 1
David.. Posted September 28, 2022 Posted September 28, 2022 On 9/23/2022 at 4:46 PM, Marc Stridgen said: Ive created a ticket for you on this, and someone will be in contact as soon as possible I am also experiencing this and emails being sent out to authors with non-solved sections.
Marc Posted September 28, 2022 Posted September 28, 2022 2 minutes ago, David.. said: I am also experiencing this and emails being sent out to authors with non-solved sections. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. David.. 1
Marc Posted October 11, 2022 Posted October 11, 2022 This issue has been resolved in the recently released 4.7.3 version. Please upgrade to resolve this. If you are then still experiencing problems, please let us know.
David.. Posted October 14, 2022 Posted October 14, 2022 On 10/11/2022 at 4:36 PM, Marc Stridgen said: This issue has been resolved in the recently released 4.7.3 version. Please upgrade to resolve this. If you are then still experiencing problems, please let us know. I am still experiencing this problem. I’m not entirely sure, but it may be related to topics created via the API.
Marc Posted October 14, 2022 Posted October 14, 2022 Do you have 2 you can compare in order to confirm this?
David.. Posted October 14, 2022 Posted October 14, 2022 9 hours ago, Marc Stridgen said: Do you have 2 you can compare in order to confirm this? Sadly, no. I just check my email and it was getting spammed. I haven't received anything on other emails as of now.
Randy Calvert Posted October 14, 2022 Posted October 14, 2022 This happened ONCE from this community and on my own community following the upgrade. After that, it has not happened again.
Marc Posted October 17, 2022 Posted October 17, 2022 I have created a ticket for you on this, David. Please ensure all access details are up to date
elonegenio Posted November 1, 2022 Posted November 1, 2022 This is occurring on our community, too. We upgraded to the 4.7.3 last week.
Marc Posted November 2, 2022 Posted November 2, 2022 Please let us know if this happens again from now, as I suspect these are items that are just backlog on email from before you upgraded
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