Anja Müller Posted September 13, 2022 Posted September 13, 2022 HI, I started the latest update but after step 2 I got an error message. I refreshed the admin site, but I only read the following message: [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Then, I tried to login in my community to access the AdminPC from the frontend, but I that's not possible. At the moment, no login or register is possible. Can you check what's wrong, pelase? My community: member.campernomads.net Thank you! Anja
Solution Marc Posted September 13, 2022 Solution Posted September 13, 2022 Sorry to see you were having issues there. I have now completed the upgrade for you. Note the following items were shown post upgrade Afrodude, Anja Müller, abobader and 1 other 3 1
Anja Müller Posted September 13, 2022 Author Posted September 13, 2022 9 minutes ago, Marc Stridgen said: Sorry to see you were having issues there. I have now completed the upgrade for you. Note the following items were shown post upgrade Thank you, Marc 🙂
Tomspl Posted September 13, 2022 Posted September 13, 2022 Hi, I have the same problem ver 4.7.2. I back now to the earlier version 4.7.1
Jim M Posted September 13, 2022 Posted September 13, 2022 2 minutes ago, Tomspl said: Hi, I have the same problem ver 4.7.2. I back now to the earlier version 4.7.1 If you have the same issue as the OP, you would just need to ensure you complete the upgrade after the files are applied in /admin/upgrade in your browser.
Erik Wolf Posted September 13, 2022 Posted September 13, 2022 I also have had the same issue. Completely unable to access the backend now. Could someone from Invision help with this upgrade? Thanks.
Jim M Posted September 13, 2022 Posted September 13, 2022 1 minute ago, Erik Wolf said: I also have had the same issue. Completely unable to access the backend now. Could someone from Invision help with this upgrade? Thanks. Anyone running into this will need to ensure that they've ran the upgrader at /admin/upgrade . That will resolve it 🙂 .
Erik Wolf Posted September 13, 2022 Posted September 13, 2022 I just went through the app upgrade process following the instructions on the screen.
Jim M Posted September 13, 2022 Posted September 13, 2022 Just now, Erik Wolf said: I just went through the app upgrade process following the instructions on the screen. I am unsure what you mean. Did you complete the upgrader at /admin/upgrade ? BakuEdi 1
BakuEdi Posted September 13, 2022 Posted September 13, 2022 I have same issue and I can't get access to the Admin panel. This page isn’t working www.*******.com is currently unable to handle this request. HTTP ERROR 500
Jim M Posted September 13, 2022 Posted September 13, 2022 1 minute ago, BakuEdi said: I have same issue and I can't get access to the Admin panel. This page isn’t working www.*******.com is currently unable to handle this request. HTTP ERROR 500 My colleague just responded to your ticket but the answer is you would simply go to {replace-your-community's-base-url}/admin/upgrade in your browser
Erik Wolf Posted September 13, 2022 Posted September 13, 2022 Well I don't know. I put in that URL (ending in /upgrade) and now I see my panel, nothing to upgrade anymore. Guess it's solved.
BakuEdi Posted September 14, 2022 Posted September 14, 2022 4 hours ago, Jim M said: My colleague just responded to your ticket but the answer is you would simply go to {replace-your-community's-base-url}/admin/upgrade in your browser The issue has been solved. Thank you.
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