Hello!

One of the IPS platforms I manage has experienced after upgrading to the latest version a major slowdown in downloading files from the download section. Can it depend on some parameter or option in the control panel or should I refer to the provider?

This is something which would be a hosting issue, rather than an issue with the software. Once the download starts, the software is no longer involved

I am writing this for the purpose of future reference.

It was a tracking problem (now solved) arising from my provider (Telecom Italia).
I contacted support and the technician verified with a 'tracert' command that a bizarre turn was being made (ITALY - BRAZIL (!) - USA - ITALY) to connect me to that specific server.

If it happens to anyone else, I recommend running tracert from the command prompt (as administrator) and checking for anomalies.

Ciao

Thank you for coming back with that information. Im sure that others may find that helpful to them in the future 🙂