SardiniaNET Posted September 7, 2022 Share Posted September 7, 2022 Hello! One of the IPS platforms I manage has experienced after upgrading to the latest version a major slowdown in downloading files from the download section. Can it depend on some parameter or option in the control panel or should I refer to the provider? SeNioR- 1 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted September 7, 2022 Solution Share Posted September 7, 2022 This is something which would be a hosting issue, rather than an issue with the software. Once the download starts, the software is no longer involved SeNioR- 1 Link to comment Share on other sites More sharing options...
SardiniaNET Posted September 13, 2022 Author Share Posted September 13, 2022 I am writing this for the purpose of future reference. It was a tracking problem (now solved) arising from my provider (Telecom Italia). I contacted support and the technician verified with a 'tracert' command that a bizarre turn was being made (ITALY - BRAZIL (!) - USA - ITALY) to connect me to that specific server. If it happens to anyone else, I recommend running tracert from the command prompt (as administrator) and checking for anomalies. Ciao Marc Stridgen 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 13, 2022 Share Posted September 13, 2022 Thank you for coming back with that information. Im sure that others may find that helpful to them in the future 🙂 Link to comment Share on other sites More sharing options...
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