Percival Posted September 1, 2022 Posted September 1, 2022 Hello, when users clicks "dismiss" on the alert screen then the redirect loop error message appears... URL looks like this: [...]/alert/1/?do=dismiss&csrfKey=... Tested on 2 different sites (with PHP 7.4 and 8.0), same problem.
Percival Posted September 1, 2022 Author Posted September 1, 2022 Never mind. I was using "sign in as..." to check user alerts. It goes redirect loop if done that way. Giray 1
Marc Posted September 1, 2022 Posted September 1, 2022 I am unable to recreate the issue on the latest beta when dismissing. If you see this once you have updated to 4.7.2 please let us know and we can take a closer look at that point Percival 1
Percival Posted September 1, 2022 Author Posted September 1, 2022 Tested on 4.7.1. Try creating alert for a specific user, then use "sign in..." as that user in admincp, then try dismissing alert.
Mark H Posted September 1, 2022 Posted September 1, 2022 As my colleague mentioned, please update to 4.7.2 and let us know if the problem continues. We can take a closer look at that point, if so. Senior2323 1
Percival Posted September 7, 2022 Author Posted September 7, 2022 Yes, problem persists on v4.7.2 Beta 5.
Jim M Posted September 7, 2022 Posted September 7, 2022 Unfortunately, I was not able to reproduce this on your community when logging in as a user. I was using your default theme with all third party applications/plugins disabled. Which browser are you using to reproduce this? Are you seeing any console errors? Percival 1
Solution Percival Posted September 8, 2022 Author Solution Posted September 8, 2022 It seems that one of my browsers extension is causing this error. Everything works fine on a browser with disabled extensions. Sorry for the trouble and thank you for your support! Â
Marc Posted September 8, 2022 Posted September 8, 2022 Glad to see you found a resolution to your problem 🙂Â
Giray Posted September 20, 2022 Posted September 20, 2022 I've just come across this exact issue. Tried with two different browsers, granted both on Mac (Safari and Edge). When I signed in as a user, I got the loop; could not escape. Had to quit, clear cache, etc. to even sign back in as myself. Thoughts?
Marc Posted September 20, 2022 Posted September 20, 2022 I would suggest first of all disabling all browser extensions are mentioned by the op
Giray Posted September 20, 2022 Posted September 20, 2022 28 minutes ago, Marc Stridgen said: I would suggest first of all disabling all browser extensions are mentioned by the op Hi Marc. Two different browsers and the Edge browser is native with no extensions. Just tried with Chrome, same issue. I would highly doubt this, but did the op use Mac? Only thing I can think of. Have you tried it on your end? I assume no issues?
Marc Posted September 20, 2022 Posted September 20, 2022 No, as the user stated there it was one of their browser plugins. Are you using the latest release there, with all 3rd party items disabled (including theme)? I ask as this did used to be a bug, which was resolved
Giray Posted September 20, 2022 Posted September 20, 2022 6 minutes ago, Marc Stridgen said: No, as the user stated there it was one of their browser plugins. Are you using the latest release there, with all 3rd party items disabled (including theme)? I ask as this did used to be a bug, which was resolved Hi Marc. Everything is 100% up to date. Latest IPS, all the apps updated (the ones that were available), latest MacOS, Safari and Edge. But like I said, different browsers so different extensions and two of the browsers were without any extensions/plugins, etc. whatsoever. I mean, it's not the end of the world, it's just when doing a 'login as' which is not often. I can live with it, but it's worth investigation if I'm not the only one. If I am, then alea jacta est 😉
Recommended Posts