Unable to cancel subscription.

[brfcs]

I've manually added myself to a subscription but I'm unable to remove myslf, or even see any of the buttons I'd expect on the subscription management page.

I know there's an end date, but can I not cancel it before then?

Edited June 24, 2022 by brfcs

[Jim M]

How did you add yourself to the subscription? Did you add yourself via the subscription menu and give it to yourself free forever? If so, there would be no cancellation via the front-end. You would need to delete the subscription package in the ACP.

[Stuart Silvester]

In 4.6 and less, you should see a (small) 'remove' button on the AdminCP member profile page for your member. Granting a free membership is a lifetime thing that could not be changed to another subscription package.

In 4.7 and newer, we've improved how all of this works so when you grant a free membership you can select whether it's for ever or for a period of time (if the subscription has renewals).

[brfcs]

Whereabouts should I be able to see the remove option?

[Marc]

Click on the customer tab, and you should see it on there