Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted June 18, 20222 yr My admin deleted to user accounts by accident, while she was trying to revoke their moderator status. Is there a way to restore?
June 18, 20222 yr Unfortunately not. If you have a recent backup you could restore it but it would restore the entire community (meaning a loss of content since the last backup). There is no “undo” for deleted members.
June 18, 20222 yr Community Expert As mentioned by Randy, there is no "undo" for member deletion. A database backup would need to be restored which contained the user (and potentially their content, that also was deleted). Please note: restoring the backup will revert your community back to the point where your community was at the time of the backup, you will lose any content/settings/etc..
June 23, 20222 yr Author On 6/18/2022 at 8:00 AM, Jim M said: As mentioned by Randy, there is no "undo" for member deletion. A database backup would need to be restored which contained the user (and potentially their content, that also was deleted). Please note: restoring the backup will revert your community back to the point where your community was at the time of the backup, you will lose any content/settings/etc.. Well, I am glad my server admin did not think it is impossible. He managed to bring all their contents and settings from a week old backup to the working current version without the community losing any content. He had to write some custom script for this though.
June 23, 20222 yr Community Expert Of course restoring data from a backup selectively would be possible with custom development, however custom restoration of specific data is not something we can provide assistance with, nor would we recommend in most cases