JacobM Posted February 1, 2022 Share Posted February 1, 2022 Hi all, First and foremost, I hope this is the right spot to post this question. Currently I am a self-hosted expired license holder of a IPS Community Suite with the forums. Looking at renewing the license and see the renewal spot that shows "1 x Renew: IPS Community Suite" and it comes out to $100 for the 6-month renewal. However, when I go to the main site (outside of Client Area) and look at a new license cost I see that the Suite Core is listed as $100 with Free renewals and adding the forums brings it to $250 with $40 6-month renewals. Why would the cost of my Client Area renewal be $100 while a new license renewal would be $40? Asking because if it's a new renewal rate then I may just spend the $250 for a new license and lock in the $40 renewal which would save me money within 5 renewals anyways ($450 for new license and 5 renewals vs $500 for renewing existing license 5 times). Thanks, Jacob. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted February 1, 2022 Share Posted February 1, 2022 Post in the following location instead - that's the official support location: https://invisioncommunity.com/forums/forum/497-help-support/ You've posted in community support and may or may not be seen by IPS staff in a prompt manner. Link to comment Share on other sites More sharing options...
JacobM Posted February 1, 2022 Author Share Posted February 1, 2022 1 minute ago, Nathan Explosion said: Post in the following location instead - that's the official support location: https://invisioncommunity.com/forums/forum/497-help-support/ You've posted in community support and may or may not be seen by IPS staff in a prompt manner. I was going to, but doesn't look like I have new topic privilege in that section due to expired license (I suspect). Link to comment Share on other sites More sharing options...
Nathan Explosion Posted February 1, 2022 Share Posted February 1, 2022 (edited) @Jim M Tagging an IPS staff member to assist you. Edited February 1, 2022 by Nathan Explosion Link to comment Share on other sites More sharing options...
JacobM Posted February 1, 2022 Author Share Posted February 1, 2022 2 minutes ago, Nathan Explosion said: @Jim M Tagging an IPS staff member to assist you. Thanks, I appreciate the help you're providing. Link to comment Share on other sites More sharing options...
Jim M Posted February 1, 2022 Share Posted February 1, 2022 $100 for a renewal would be correct as you own multiple applications on your license: Forums: $40 Gallery: $15 Commerce: $45 Please let us know if we can be of further assistance. SeNioR- 1 Link to comment Share on other sites More sharing options...
JacobM Posted February 1, 2022 Author Share Posted February 1, 2022 20 minutes ago, Jim M said: $100 for a renewal would be correct as you own multiple applications on your license: Forums: $40 Gallery: $15 Commerce: $45 Please let us know if we can be of further assistance. Ok, makes sense! I didn't realize I had all of those applications. Thank you for clarifying it for me! Link to comment Share on other sites More sharing options...
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