CoolCat123 Posted January 12, 2022 Share Posted January 12, 2022 Hello i am reaching out to get my domain name changed from Home - Coastalside Roleplay Community (invisionservice.com) to community.coastalsiderp.com Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 12, 2022 Share Posted January 12, 2022 I have created a ticket for you on this, as we will need to send you DNS entry information to add. Someone will be in contact as soon as possible Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 12, 2022 Share Posted January 12, 2022 I have sent you the DNS entries that you will need for your site. Please let us know once you have added those, and we can get your domain added for you Link to comment Share on other sites More sharing options...
CoolCat123 Posted January 12, 2022 Author Share Posted January 12, 2022 where did you send the DNS to? Link to comment Share on other sites More sharing options...
Jim M Posted January 12, 2022 Share Posted January 12, 2022 This would be in a ticket. You should have been emailed the correspondence. Link to comment Share on other sites More sharing options...
CoolCat123 Posted January 12, 2022 Author Share Posted January 12, 2022 (edited) did you guys send it to ... ? cause i dont see it Edited January 12, 2022 by Jim M removed email for privacy reasons Link to comment Share on other sites More sharing options...
Jim M Posted January 12, 2022 Share Posted January 12, 2022 We would send it to the email address registered on file in the Client Area, which is indeed the one you listed (removed for privacy reasons now in your post). This was sent about 9 hours ago (same time as my colleague's first reply). Link to comment Share on other sites More sharing options...
CoolCat123 Posted January 12, 2022 Author Share Posted January 12, 2022 yeah im looking now and i dont see it anywhere in my inbox Link to comment Share on other sites More sharing options...
Randy Calvert Posted January 12, 2022 Share Posted January 12, 2022 2 minutes ago, CoolCat123 said: yeah im looking now and i dont see it anywhere in my inbox Did you check your spam folder by any chance? Â Link to comment Share on other sites More sharing options...
CoolCat123 Posted January 12, 2022 Author Share Posted January 12, 2022 yes Link to comment Share on other sites More sharing options...
Jim M Posted January 12, 2022 Share Posted January 12, 2022 Looking at the ticket, it does appear it was opened in your email inbox so may wish to double check. However, I did reply to the ticket with the information again. Link to comment Share on other sites More sharing options...
CoolCat123 Posted January 12, 2022 Author Share Posted January 12, 2022 when i click on th email that i get from you guys it just bring me back to this page Link to comment Share on other sites More sharing options...
Jim M Posted January 12, 2022 Share Posted January 12, 2022 Just now, CoolCat123 said: when i click on th email that i get from you guys it just bring me back to this page You should have 3 emails from us. 1 is a notification that states a ticket was created for you from this topic. Clicking that URL, will indeed bring you back here. There should be two more emails with the DNS information for you. Link to comment Share on other sites More sharing options...
CoolCat123 Posted January 12, 2022 Author Share Posted January 12, 2022 ok i found it Jim M 1 Link to comment Share on other sites More sharing options...
Solution Jim M Posted January 12, 2022 Solution Share Posted January 12, 2022 This is all set and resolved for you in the ticket so I will close this topic 🙂 . Link to comment Share on other sites More sharing options...
Recommended Posts