Pushpendra Singh Chauhan Posted January 8, 2022 Posted January 8, 2022 On my website i am facing a issue. On File Information bar I can see view count are in two digits while downloads counts are in thousand. How is this possible if a user want to download a file obviously he will visit the page and this will go to view count. Could anyone advise
Nathan Explosion Posted January 8, 2022 Posted January 8, 2022 I can give a scenario where it is possible - I could go to a listing once, and download the listed file 1,000 times, but I'm still only viewing the listing once unless I refresh the page. Not saying that is what you are seeing, but it's an example.
Pushpendra Singh Chauhan Posted January 8, 2022 Author Posted January 8, 2022 2 hours ago, Nathan Explosion said: I can give a scenario where it is possible - I could go to a listing once, and download the listed file 1,000 times, but I'm still only viewing the listing once unless I refresh the page. Not saying that is what you are seeing, but it's an example. yes this is a scenario, but for my case this is not true as the file was a public notice and many people were waiting for this announcement since a long. some users may download this file multiple time but most were unique users. View count is unbelievable. It is not possible, view count is in 2 digit while downloads >4000
opentype Posted January 8, 2022 Posted January 8, 2022 (edited) Would be much easier to judge this with more details/context or on the original website. Without that, it’s just guessing. If the two values don’t match, which one is suspicious? Are the views too low? Maybe that’s indicating a caching problem? Or are the downloads too high? That would be a different story. Is it a free download or paid? That would make a difference. Is it one file only with that problem or multiple files? And so on … Edited January 8, 2022 by opentype
Pushpendra Singh Chauhan Posted January 13, 2022 Author Posted January 13, 2022 On 1/8/2022 at 9:51 PM, opentype said: Would be much easier to judge this with more details/context or on the original website. Without that, it’s just guessing. If the two values don’t match, which one is suspicious? Are the views too low? Maybe that’s indicating a caching problem? Or are the downloads too high? That would be a different story. Is it a free download or paid? That would make a difference. Is it one file only with that problem or multiple files? And so on … @opentype this is the file url : https://eci.gov.in/files/file/13931-press-note-for-the-general-election-to-legislative-assemblies-of-goa-manipur-punjab-uttarakhand-and-uttar-pradesh-2022-reg/ I've to increase view count from DB. The actual view count were around 400, while downloads are 12800. All downloads are free as the purpose of the website is online information dissemination.
opentype Posted January 13, 2022 Posted January 13, 2022 (edited) I see. Yeah, for a download that even guests can use, I am not surprised the numbers don’t match. People can share the download link button or the the download URLs directly, so it wouldn’t actually create a page view. Edited January 13, 2022 by opentype Daniel F and Pushpendra Singh Chauhan 2
Daniel F Posted January 13, 2022 Posted January 13, 2022 Yea, what @opentypesaid and keep in mind that due to the guest output cache 99% of the views won’t even be logged at all, while the download will be logged. Pushpendra Singh Chauhan 1
Pushpendra Singh Chauhan Posted January 13, 2022 Author Posted January 13, 2022 Ok. thanks @opentype and @Daniel F
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