wegorz23 Posted November 10, 2021 Share Posted November 10, 2021 (edited) Hi i was trying to disable newsletter and other notifications sending to our users to e-mails. Years ago and by small error some of users have in e-mail field some random numbers and other stuff. This is preventing us to efficiently send a nesletters and notifications causes mass of errors and once in a while causes blocking our smtp sender e-mail. (By provider) Thats why we want to disable e-mail notifiactons on that realy simple script to update records on database should do they thing. We also have list of that records but cannot find where this setting is write on database. eg. ID member and settings that newsletter is turned on or turned off. (Have list of emails that didn't exist and that broken too.) Can someone direct us to a solution on that, or simply say wher we should search for that ? (sending 80 000 e-mails as newsletter of which comes only 30% of that) Like that : Greetings Edited November 10, 2021 by wegorz23 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 10, 2021 Share Posted November 10, 2021 How it is you have ended up with emails like that on the system there, as they dont actually appear to be valid email addresses? There is no way in which you would be able to update en-masse only certain members. You can only really disable it for everyone by making it no by default, then clicking to reset all members to default preferences Link to comment Share on other sites More sharing options...
wegorz23 Posted November 12, 2021 Author Share Posted November 12, 2021 On 11/10/2021 at 4:18 PM, Marc Stridgen said: How it is you have ended up with emails like that on the system there, as they dont actually appear to be valid email addresses? There is no way in which you would be able to update en-masse only certain members. You can only really disable it for everyone by making it no by default, then clicking to reset all members to default preferences Thats very weak solution. 😞 How ? dont know all of that cases. Most of that is facebook login / registration and very old. These are rly simple to remove and its google bot. But facebook users is there as well. Like always solution is weak. On 11/10/2021 at 4:18 PM, Marc Stridgen said: as they dont actually appear to be valid email addresses? Our forum is working continuously since 2003 year and on first version of that we didnt validate e-mails and other stuff. It is not possible to reset the settings for everyone now. Anyone can help ? On 11/10/2021 at 4:18 PM, Marc Stridgen said: You can only really disable it for everyone by making it no by default, then clicking to reset all members to default preferences And lost all of users that accepted newsletter. .... Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 12, 2021 Share Posted November 12, 2021 I've actually just created a ticket for you, as if these are being created with internal login handlers, its likely they need to be looked into, as all accounts should at least have a valid formatted email address. Link to comment Share on other sites More sharing options...
wegorz23 Posted November 12, 2021 Author Share Posted November 12, 2021 1 hour ago, Marc Stridgen said: as all accounts should at least have a valid formatted email address. True. But register / login by facebook is not of our authorship. And other problem that facebook users dont neet to confirm his account by e-mail link confirmation. Application settings say that everything from facebook like e-mail nick and other stuff is valid. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 12, 2021 Share Posted November 12, 2021 8 minutes ago, wegorz23 said: True. But register / login by facebook is not of our authorship. And other problem that facebook users dont neet to confirm his account by e-mail link confirmation. Application settings say that everything from facebook like e-mail nick and other stuff is valid. In all honesty Im not sure what you are referring to on this one. I have created a ticket because of the reasons you stated there Link to comment Share on other sites More sharing options...
wegorz23 Posted November 12, 2021 Author Share Posted November 12, 2021 Simply way to fix is to move all that invalid e-mail users to alternative group and then dont send them notifications and newsletter. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 12, 2021 Share Posted November 12, 2021 35 minutes ago, wegorz23 said: Simply way to fix is to move all that invalid e-mail users to alternative group and then dont send them notifications and newsletter. As mentioned above, your ticket has been escalated to another team to take a look at. wegorz23 1 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted November 29, 2021 Solution Share Posted November 29, 2021 I see a resolution has been send to you on this one which will fix the issue on your site. Of course please feel free to respond to the ticket if you have any further issues. wegorz23 1 Link to comment Share on other sites More sharing options...
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