InvisionHQ Posted October 31, 2021 Posted October 31, 2021 Hello, IP.Downloads in my board returns empty files and the previews are gone.
opentype Posted October 31, 2021 Posted October 31, 2021 (edited) I had this earlier this month. In my case, the files and screenshots where still stored in a /downloads and /screenshots folder, but IPS was now looking for the files in the regular /uploads folder. Moving and merging the folders solved it for me. Edited October 31, 2021 by opentype InvisionHQ and Daniel F 1 1
Daniel F Posted October 31, 2021 Posted October 31, 2021 Yea, no I still don’t know how it happened, but fortunately we found them while investigating this issue . Should we create a ticket to investigate this further ?
InvisionHQ Posted October 31, 2021 Author Posted October 31, 2021 No wait, I'll try to fix it myself by moving the folders.
Daniel F Posted October 31, 2021 Posted October 31, 2021 Was it the same issue? could you please take a look at the storage configuration.. anything weird there?
InvisionHQ Posted October 31, 2021 Author Posted October 31, 2021 (edited) As @opentype suggested I fixed the issue with two rsync: /board_root/downloads -> /board_root/uploads /board_root/screenshots -> /board_root/uploads Data storage is ok. @Daniel F If you need to investigate, you can create a ticket. As you wish. Edited October 31, 2021 by InvisionHQ BomAle 1
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