action-reaction Posted August 28, 2021 Share Posted August 28, 2021 Hello, I'm trying to install a new forum, at hostgator. I have created many forums in the past, and the intallation was always good, at the first time. But this time, on the Server Details page, I get that error message : my_database'@'localhost' (using password: YES) The System check is completely ok The license code is ok I'm sure the database name and user name and password are ok (I tried many times). So... I'm stuck before I start... Link to comment Share on other sites More sharing options...
Jimi Wikman Posted August 28, 2021 Share Posted August 28, 2021 Double check privileges for that user, just to make sure it has the right ones? Link to comment Share on other sites More sharing options...
action-reaction Posted August 28, 2021 Author Share Posted August 28, 2021 Thank you Jimi for your reply. Hum, I think there was a problem with the upload. I used their file manager, because filezilla didn't connect. Now, when I look at the directories, all of them are 4kb size. That is anomalous, no ? I'll try again tomorrow, I have to go to bed, may be... Nice sunday to you. Jimi Wikman 1 Link to comment Share on other sites More sharing options...
Jimi Wikman Posted August 28, 2021 Share Posted August 28, 2021 Is it cPanel? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 29, 2021 Share Posted August 29, 2021 You would really need to contact your hosting company if you are getting that message back and you are sure the details being entered are correct. That message is being returned from your mysql instance when trying to connect with the details provided Link to comment Share on other sites More sharing options...
action-reaction Posted August 30, 2021 Author Share Posted August 30, 2021 Hello, Everything works fine now. My upload was failed. I found a first little bug, with the menu creator. When I want to add a page, with a custom name, it doesn't work. I have to add a page with the default name and then, I change it. Well, I'm going to enjoy my new IPB website. Nice day to you. Jimi Wikman 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 30, 2021 Share Posted August 30, 2021 Glad to see you got it installed there. Could you please give me a little more information on how you are adding the page there? What items is it using etc? I created a page using only the page builder, and selected to use a different name. When doing this, it created with that name no problem at all, so want to ensure I catch this bug if possible. Link to comment Share on other sites More sharing options...
action-reaction Posted August 31, 2021 Author Share Posted August 31, 2021 Hello Marc, I tried once again and this time it works at first time. I will change the menu in the next days, so if that problem is back, I will make a point here. :-) Marc Stridgen 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 31, 2021 Share Posted August 31, 2021 27 minutes ago, action-reaction said: Hello Marc, I tried once again and this time it works at first time. I will change the menu in the next days, so if that problem is back, I will make a point here. 🙂 No problem. Glad its now working for you in any case Link to comment Share on other sites More sharing options...
Recommended Posts