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I have a separate account to which I use only to purchase plugins off the marketplace, can I still install these or access them with the account I have purchased/use IPS with?

42 minutes ago, jpointer2_merged said:

I have a separate account to which I use only to purchase plugins off the marketplace, can I still install these or access them with the account I have purchased/use IPS with?

You need to use either the account that your license is assigned to, or an account that has been added as an alternate with full access to your license.

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On 7/24/2020 at 12:06 PM, Stuart Silvester said:

You need to use either the account that your license is assigned to, or an account that has been added as an alternate with full access to your license.

Thanks. So can I just add this other account onto my licenced account then? And still purchase off the marketplace with the other account like before?

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It also appears I can no longer make purchases off the marketplace with this other account now?

  • 2 weeks later...
16 minutes ago, jpointer2_merged said:

Any help on this please? @Stuart Silvester 💕

I would recommend submitting a ticket,then we can have a more in-depth look for you.

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