Gauravk Posted June 30, 2020 Share Posted June 30, 2020 Can anyone please help in finding why IPB is unable to connect to Redis server? Constants.php is updated with correct details and still receiving these errors. Redis ping pong working Background Info: Few weeks back sever restarted gracefully and corrupted the disk caching template and halted whole site. After a while disabled the template caching by @DawPi advise and site came back online. But Redis is still not communicating with IPB - I assumed due to server restart, perhaps. Appreciate any help to get redis online, please. Thanks in advance. Link to comment Share on other sites More sharing options...
bfarber Posted June 30, 2020 Share Posted June 30, 2020 Have you verified the redis details are still correct with your host? Link to comment Share on other sites More sharing options...
Gauravk Posted June 30, 2020 Author Share Posted June 30, 2020 Yes I have copy paste the same pw that has been used in older constant.php. Appreciate your help. Maybe you can advise how to reset redis pw thru SSH, so I can try that. As until today after 3 week disk caching template throwing same error. Link to comment Share on other sites More sharing options...
AlexJ Posted July 1, 2020 Share Posted July 1, 2020 I have the same exact issue with php 7.4.x. Debian 10. I turned to socket and still it has an issue. I moved to memcache for time being, Link to comment Share on other sites More sharing options...
Gauravk Posted July 1, 2020 Author Share Posted July 1, 2020 @AlexJ and what did IPB support responded? Link to comment Share on other sites More sharing options...
bfarber Posted July 1, 2020 Share Posted July 1, 2020 I would recommend trying a standalone script that connects to redis, stores a value, then retrieves and displays it just to make sure everything is in fact working correctly. Link to comment Share on other sites More sharing options...
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